Patient Coordinator/Receptionist

5 days ago

Ballarat, Victoria, Australia Smile Creative Full time $60,000 - $80,000 per year

About Us

Join our boutique dental practice in Ballarat - Smile Creative - where personalised, high-quality care is our priority.

Dr. Karishma Wijeyesinghe is looking for the right team member to be part of this purpose-built practice that guides patients through their smile transformation journey, focusing on both aesthetics and function.

We know that accessing dental care can be daunting, so we create a safe, welcoming space, provide comprehensive assessments, and keep our patients informed every step of the way.

We are not about high volume patient turnover -we focus on clinical excellence, lasting relationships, and delivering care with compassion.

We're looking for someone who:

  • shares our values and patient-first approach
  • is pro-active, kind, and team-oriented
  • thrives in a close-knit, creative environment
  • communicated clearly and build trust
  • has excellent attention to detail and professionalism

Perks

  • Work/life balance –no weekends or late nights
  • Fun, supportive culture – Regular team huddles and one-to-one training
  • purpose designed pace with a warm and relaxed atmosphere

Role Details

  • Full Time
  • Hrs: Monday – Thursday 8.15am – 5.15pm,  Friday 8.15am – 3.15pm

  • Duties include:

  • Management of patient scheduling

  • Chair-side dental assisting
  • Payments, financial discussions and credit management
  • Phone attendance and follow up of patient enquiries
  • Sterilisation and cleaning
  • General assistance within the team where needed

  • Skills and Requirements:

  • Positive attitude, kind, compassionate, excellent work ethic, team player

  • Excellent communication skills
  • Computer literacy is essential
  • Confident, professional and vibrant
  • Previous experience in customer service is essential
  • High attention to detail, organised and ability to self-manage and prioritise duties

If you are truly passionate about what you do and are looking to be part of a like minded team where we build relationships with our patients and team members, we look forward to reading your application.

Cover letter and resume to be addressed to the principal dentist and emailed to

Please be sure to address the following questions in your cover letter.

  • What skills and experience would you bring to this practice?
  • What is unique about you that you think would be an asset to this practice?
  • When would you be available to start?
  • What specifically motivates you each day?

  • Medical Receptionist

    5 days ago

    Ballarat, Victoria, Australia Kripa Health Full time $60,000 - $80,000 per year

    Job Title: Medical ReceptionistEmployment Type: Full-TimeLocation: Mt Clear Medical Centre, 10 Whitehorse Road, Mount Clear, Ballarat VIC 3350About UsMt Clear Medical Centre is a friendly, patient-focused general practice committed to delivering high-quality healthcare to our community. We pride ourselves on providing exceptional customer service and...

  • Medical Receptionist

    5 days ago

    Ballarat, Victoria, Australia UFS Healthcare Full time $60,000 - $80,000 per year

    UFS Healthcare is seeking an experienced Medical Receptionist to join our team at UFS Medical.UFS Healthcare is a profit for purpose healthcare company committed to empowering more people to live longer, healthier lives. Established in 1880, we have been operating health services for over 140 years. As a mutual organisation owned by our members, we invest...

  • Medical Receptionist

    3 days ago

    Ballarat, Victoria, Australia UFS Healthcare Full time $45,000 - $65,000 per year

    UFS Healthcare is seeking an experienced Medical Receptionist to join our team at UFS Medical.UFS Healthcare is a profit for purpose healthcare company committed to empowering more people to live longer, healthier lives. Established in 1880, we have been operating health services for over 140 years. As a mutual organisation owned by our members, we invest...

  • BRICC Transport Coordinator

    3 days ago

    Ballarat, Victoria, Australia Grampians Health Full time $60,000 - $90,000 per year

    Company description: Grampians Health exists to serve our communities across the Grampians region, providing complete care as close as possible to people's homes.Job description: Permanent Part Time | 15 Hours per fornightThursday and FridayAbout the RoleThe Ballarat Regional Integrated Cancer Centre (BRICC) provides transport for patients without an...

  • Medical Reception/Administrator

    2 weeks ago

    Ballarat, Victoria, Australia The Proven Group Full time $43,000 - $65,000 per year

    Be part of a trusted local oncology and hematology practice in Ballarat, working with a supportive team that values reliability, professionalism and a calm, collaborative working style.Part-time hours (minimum 4 days per week).Advance your administration career in a stable, supportive medical practice, where cooperation and teamwork are highly valued.The...

  • Menu Monitor

    2 weeks ago

    Ballarat, Victoria, Australia Grampians Health Full time $43,000 - $68,000 per year

    Company description: Grampians Health exists to serve our communities across the Grampians region, providing complete care as close as possible to people's homes.Job description: $27.75 to $32.69 per hourCasual OpportunitiesAbout the roleAre you passionate about delivering high-quality support services in a healthcare setting? Grampians Health Ballarat is...

  • Registered Nurse Grade 2

    2 weeks ago

    Ballarat, Victoria, Australia Mercy Health Full time $60,000 - $90,000 per year

    Employment Type: CasualLocation: Mercy Place BallaratUpload with Application: Resume, cover letter, and all relevant qualificationsContact: Susan Begbie I Where there's life, there's Mercy.Where there's care, there's You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care...

  • Practice Lead

    2 weeks ago

    Ballarat, Victoria, Australia UFS Healthcare Full time $80,000 - $120,000 per year

    Practice Lead - Doveton St Medical | Make a meaningful impact by joining our Healthcare TeamTemporary 12-month Parental Leave contractAre you an organised, proactive, and compassionate professional with a passion for healthcare?UFS Healthcare are looking for a motivated and dynamic Practice Lead to join our team at Doveton St Medical Centre. Established in...

  • Registered Nurse Grade 2

    2 weeks ago

    Ballarat, Victoria, Australia Workday Full time $39 - $48

    Employment Type: CasualSalary: $38.53-$47.65Location: Mercy Place BallaratUpload with Application: Resume, cover letter, and all relevant qualificationsContact: Susan Begbie I Where there's life, there's Mercy. Where there's care, there's You.Through the battles and the breakthroughs, we're there. Where will you be?For over a century, our incredible teams...

  • Consultant Psychiatrist

    2 weeks ago

    Ballarat, Victoria, Australia Wimmera Health Care Group Full time $120,000 - $180,000 per year

    Location:Ballarat Central, VIC, AU, 3350Psychotherapy Written Case (PWC) Supervisor & Coordinator3.5 hours per week | Flexible Schedule AvailableShape the Future of Psychiatry TrainingAre you a passionate educator and experienced clinician ready to guide the next generation of psychiatry professionals? We are seeking a Psychotherapy Written Case (PWC)...