Medical Receptionist

2 days ago

Ballarat, Victoria, Australia Kripa Health Full time $60,000 - $80,000 per year

Job Title: Medical Receptionist

Employment Type: Full-Time

Location: Mt Clear Medical Centre, 10 Whitehorse Road, Mount Clear, Ballarat VIC 3350

About Us

Mt Clear Medical Centre is a friendly, patient-focused general practice committed to delivering high-quality healthcare to our community. We pride ourselves on providing exceptional customer service and supporting our team members in a professional, welcoming environment.

Position Overview

We are seeking a motivated and reliable Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work efficiently in a busy medical practice. Prior experience in medical reception or administration is desirable but not essential, as training will be provided.

Key Responsibilities

  • Greet patients and visitors in a professional, friendly manner.
  • Answer and direct incoming phone calls, manage appointment bookings, and handle patient enquiries.
  • Process patient registrations, update records, and maintain confidentiality at all times.
  • Manage billings, Medicare claims, and EFTPOS transactions.
  • Assist doctors and nurses with administrative tasks as required.
  • Ensure the reception area is tidy, organised, and welcoming.
  • Handle incoming and outgoing correspondence, emails, and faxes.
  • Follow clinic policies, procedures, and infection control guidelines.

Skills & Experience

Essential:

  • Excellent verbal and written communication skills.
  • Strong organisational and time management abilities.
  • Proficiency in using computers and Microsoft Office applications.
  • Ability to work both independently and as part of a team.
  • Professional presentation and a friendly, caring attitude.

Desirable:

  • Previous experience as a medical receptionist or in a healthcare environment.
  • Familiarity with Best Practice or similar medical software.
  • Knowledge of Medicare billing processes.

Benefits

  • Supportive and friendly work environment.
  • On-the-job training provided.
  • Opportunity to work in a well-established and reputable medical practice.
  • Flexible working hours for the right candidate.

How to Apply:

Please send your resume and a brief cover letter outlining your suitability for the role to

Applications will be reviewed as they are received, and only shortlisted candidates will be contacted.

Job Types: Full-time, Part-time, Contract

Pay: $24.95 – $27.00 per hour

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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