National Tenancy Delivery Manager, Shopping Centres

About us:

At Knight Frank we're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.

With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.

Knight Frank is a place where you can bring your whole self to work. That's what makes us a diverse collection of experts, problem solvers and innovators. Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.

What's in it for you?

• Competitive remuneration package
  
• Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.
  
• A generous 16-week parental scheme plus superannuation for a full 12 months
  
• Birthday leave
  
• Swap around a public holiday for a cultural swap day
  
• Two Wellness Days to allow you to focus on your own physical and or mental wellbeing
  
• A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends
  
• We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities
  
• Our reward platform "The Vault" which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts
  
• Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation
  
• Plus, so much more
  

The role:

The National Tenancy Delivery Manager is responsible for overseeing and ensuring the effective delivery of tenancy management services across multiple locations.

This involves leading a team and implementing best practices in tenancy management. A key focus is coordinating seamlessly with internal and external stakeholders, including retail partners and agencies, to achieve positive outcomes.

The goal is to ensure compliance with regulations, address risks, and support tenants in maintaining their tenancies and achieving successful fitouts and timely openings.

Key responsibilities:

• Develop and oversee the tenancy delivery program across multiple assets across the portfolio.
  
• Oversee the tenancy delivery team to ensure approval process timeframes are met.
  
• Ensure seamless coordination between tenancy delivery managers, leasing teams, project teams, centre teams, retail partners, and external consultants.
  
• Monitor the progress of fitouts with the tenancy delivery team and ensure alignment with the overall centre leasing program and/or development timeline.
  
• Address and resolve site-specific challenges with tenancy delivery managers to maintain program integrity and to ensure tenancy openings on time.
  
• Act as the primary liaison between the client, tenants, leasing teams, and centre management.
  
• Accountable for tenancy delivery budgets and cost forecasting, identifying opportunities for cost savings and efficiencies.
  

Who are we looking for?

• Minimum 5 years' experience, including managing large-scale retail or commercial fit-out projects.
  
• Experience working for a Shopping Centre Landlord is essential.
  
• Strong knowledge of tenancy design and fit-out processes, including design guidelines and sustainability practices.
  
• In-depth understanding of Australian building codes, accessibility standards, and relevant legislation.
  
• Strong understanding of construction processes, materials, and industry best practices.
  
• Strong budgeting and cost management skills.
  
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with internal and external parties.
  
• Demonstrated capability to manage and coordinate the efforts of multiple parties.
  

Not the perfect fit?

We encourage applications from people of all backgrounds and abilities - as every person and their situation is unique, we look at this on an individual and applied role basis. We actively encourage you to apply for roles that suit your background and skillset. You might have something we didn't realise we needed

Please note, if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process.

Applicants with Australian working rights need only apply. No Agencies please.