Client Services Officer

5 hours ago

Perth, Western Australia Leeuwin Wealth Pty Ltd Full time $60,000 - $90,000 per year

Join Our Fast-Growing, Dynamic Wealth Management Firm in West Perth

Are you ready to make your mark in a new firm that's rewriting the rules of financial services in Perth? We're not your traditional wealth management company. Leeuwin Wealth is a new, dynamic player offering wealth management, financial planning and corporate advisory services under one roof. If you are detail-orientated, tech-savy, and have a passion for client service, this is your chance to join us and help shape something truly special.

Why You'll Love Leeuwin:

  • Grow & Thrive: With experienced Advisers who bring deep industry expertise, this is your opportunity to join an innovative firm from the ground up. Your role as Client Services Officer will be pivotal as you help build the firm and our client relationships.
  • Mentorship & Development: You won't just be another cog in the machine here. With direct access to senior leadership and tailored mentoring, we are committed to helping you grow professionally.
  • Diverse & Inclusive: Our culture is built on respect, growth, and empowerment and we encourage those from diverse background to apply.

What You'll Do:

  • Be the go-to person for implementing client strategies and providing exceptional service to our clients.
  • Manage XPLAN and FIN365 data, process financial documents, and liaise with Advisers to ensure seamless delivery of our wealth management services.
  • Handle general administrative tasks, ensuring all client communications and workflows are timely, accurate, and organised.
  • Build long-term relationships with clients and other stakeholders, ensuring that we deliver the best possible experience.
  • Collaborate closely with the rest of the team to ensure every client interaction is seamless, and that we maintain a high level of client satisfaction.
  • Grow with us You'll have the opportunity to learn new skills, work on various aspects of financial planning, and be part of a dynamic, growing firm.

Who You Are:

  • You're passionate about client service and have experience in the financial services industry.
  • Your organisational skills are top notch, and you thrive in a dynamic, fast-paced environment.

  • You value diversity, inclusivity, and a positive workplace culture.

  • You have a sharp eye for detail and take pride in providing an amazing customer experience.

  • You're tech-savvy, with strong skills in Microsoft 365 (Word, Excel, Outlook, Teams) and experience using XPLAN. FIN365 and Co-Pilot experience would be beneficial
  • You're proactive, love learning, and enjoy working as part of a team.
  • You have a great phone manner.
  • Two to five years of experience in financial services, private wealth, or advisory support
  • Must have the right to work in Australia
  • 2-5 years of experience in financial services, private wealth, or advisory support roles with demonstrated client service responsibilities

Why Us?

  • Leeuwin Wealth is a financial services firm that's rapidly growing.
  • Flexible working environment in the heart of West Perth, with a fun, dynamic, and collaborative team.
  • Competitive salary and benefits package.

How to Apply: Click on Apply and please submit your resume and cover letter detailing why you're the perfect fit. We can't wait to hear from you.

If you have any questions, please reach out via or through our website

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