Workwear Retail Sales Assistant

About the business

Join our team at Worklocker Orange, a leading retailer specializing in high-quality workwear for professionals across various industries for over 75 years. With a commitment to providing top-notch customer service and supplying durable, functional attire, we strive to equip our clients with the apparel they need to excel in their workplaces.

We also provide an in house embroidery service and heat press application for customer branding.

We are a family business and believe in the values of honesty, trust, and integrity.

About the role

We are currently seeking a motivated and customer-oriented individual to join our Workwear Sales team. As a vital member of our retail staff, you will play a key role in assisting customers, driving sales, preparing orders for decoration, and maintaining the overall presentation and functionality of our store.

The position is full time 5 1/2 days per week. Monday to Friday 8.45 to 5.30 and Saturday 8.45 to 12.15.

A typical routine of daily duties at Worklocker

• Greet customers warmly and ascertain their needs and preferences.
• Assist customers in finding the right workwear attire, including clothing, footwear, and accessories, based on their requirements and industry standards.
• Provide product knowledge and advice to customers regarding features, benefits, and care instructions.
• Manage incoming orders from corporate clients for workwear apparel and accessories.
• Coordinate closely with our production team to ensure timely fulfillment of orders while maintaining quality standards.
• Process transactions accurately and efficiently using our point-of-sale (POS) system.
• Maintain a clean, organized, and visually appealing store environment, including restocking merchandise and arranging displays.
• Address customer inquiries and resolve any issues or concerns promptly and professionally.
• Collaborate with team members to achieve sales goals and contribute to a positive working environment.
• Stay updated on new arrivals, promotions, and industry trends to effectively promote products and maximize sales opportunities.

The applicant will be required to demonstrate sales skills such as up-sell and cross-sell strategies. They will be required to have the ability to independently solve problems that may occur at any given time. They need to exercise initiative, discretion and judgment in the performance of their duties and need to be responsible and accountable for their own work.

Skills and experience required

• Previous retail sales experience preferred, with a focus on customer service.
• Knowledge of workwear or apparel products is advantageous but not required; a willingness to learn and adapt is essential.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong attention to detail and organizational abilities.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive hourly wage with opportunities for advancement.
• Positive and supportive work environment with a dynamic team.

If you are passionate about delivering exceptional customer service and thrive in a retail setting, we encourage you to apply for the Workwear Retail Sales Assistant position at Worklocker Orange. Join us in providing top-quality workwear solutions to our valued customers. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to hearing from you

How to apply

If you think this position is for you? Please contact Jack during business hours at 209 Peisley St Orange or call on