Receptionist

6 days ago

Perth, Western Australia Health Sense Psychology and Wellness Full time $104,000 - $130,878 per year

About Us:

Health Sense Psychology & Wellness is a dedicated team of experienced psychologists providing tailored mental health support to help clients thrive. As a social enterprise, all profits support Luma, a WA not-for-profit serving women in need since 1977.

The Role:

We are seeking a warm, empathetic Receptionist to be the first point of contact for our clients. This part-time role supports our psychologists and allied health professionals by managing appointments, billing, administration, and daily practice operations. You will report to the Practice Manager and play an essential role in delivering exceptional client service.

Key Responsibilities:

  • Greet and assist clients warmly by phone and in person
  • Schedule and confirm appointments using electronic diary software following triage guidelines
  • Manage client billing, Medicare claims, invoicing, and payments accurately
  • Maintain confidentiality and securely handle client information
  • Perform administrative tasks including document preparation and data entry
  • Manage purchasing and accounts payable
  • Support general practice operations and maintain an organised reception area

What We're Looking For:

  • Experience in reception or healthcare administration
  • Strong diary management and administrative skills supporting clinical teams
  • Proficiency with practice management software (e.g., Zanda)
  • Excellent computer skills (Microsoft Excel, Word, Outlook)
  • Ability to work independently and show sound judgment
  • Demonstrated empathy and care for clients with complex mental health needs
  • Current National Police Check

Desirable:

  • Qualifications in business, medical, or health administration

Why Join Health Sense?

  • Contribute to a purpose-driven organisation supporting women across WA
  • Work in a supportive and values-focused team environment
  • Opportunities for professional development and ongoing learning

How to Apply:

If you are a compassionate and proactive administrator ready to make a difference, apply now with your resume and cover letter.

Please contact for any further information on the role.

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