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Support Coordinator

2 weeks ago

Mitchell, Australia Axis Supports Full time $60,000 - $80,000 per year

Why You'll Love Working with Us

Join a boutique, values-driven team where your work truly matters. At Axis Supports, we deliver meaningful support in a warm, inclusive, and upbeat culture, a place where professional growth and genuine connection go hand in hand. Our growing team of experienced Support Coordinators work in a modern Mitchell office that features comfortable workstations, collaborative breakout spaces, and thoughtful amenities that make your workday enjoyable. We champion work–life balance, host regular team events, and offer learning opportunities alongside a supportive leadership team.

Make an Impact

At Axis Supports, every day presents an opportunity to make a meaningful difference.

  • Enable NDIS participants to understand and implement their plans confidently.
  • Collaborate with multidisciplinary teams to build client capacity, resilience, and independence.
  • Navigate complex cases with creative problem-solving and unwavering ethical standards.
  • Build and nurture provider networks and community partnerships for tailored, culturally sensitive support.
  • Uphold best practice through up-to-date knowledge of NDIS policies, legislation, and quality standards.

What We're Looking For

  • 2+ years in Support Coordination, ideally including experience with high-complexity scenarios.
  • Strong empathy, creative problem-solving, excellent communication, and organisational skills.
  • Proficiency with CRM, Proda systems, reporting tools, and digital platforms.
  • Knowledge of relevant legislation and regulations: privacy law, NDIS guidelines, safeguards, and conflict-of-interest protocols.

Bonus Experience: Background working with psychosocial disability, mental health issues, ASD, ADHD, or transitions in school or housing. Awareness of cultural sensitivities and inclusive practices.

Why Axis Supports?

  • Competitive remuneration for casual hours, with a clear pathway to permanent employment.
  • Career growth via ongoing training, peer mentorship, and leadership exposure, backed by proven retention strategies.
  • Autonomy to innovate and build meaningful connections within your caseload.
  • A flexible approach that prioritises participant outcomes and personal fulfilment over metrics.

Apply Today

Ready to empower NDIS participants and grow your career in a workplace that values authenticity, fun, and service excellence?

Job Types: Full-time, Part-time, Casual

Benefits:

  • Company car
  • Employee mentoring program
  • Free food
  • Professional development assistance
  • Travel reimbursement

Experience:

  • NDIS: 2 years (Required)

Licence/Certification:

  • Driver Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person