TUNE Feature Specialist

Oh What A Feeling

At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs and our annual Women's Conference. Together, we are Toyota.

Toyota Motor Corporation Australia is well-recognised for offering:

• Fully maintained motor vehicle including insurance and fuel
• 14.5% superannuation with subsidised income protection, life and total disability insurance
• Annual contribution to your private health insurance worth over $2,000
• Significant family vehicle lease and purchase discounts
• Flexible hours and workspaces, with a hybrid of working from home and in the office
• Wellness facilities - free onsite gym, end of trip facilities
• Free car parking and discounted onsite cafe
• 10 days paid domestic and family violence leave
• Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership
• Paid volunteer days to support your community and matched giving program
• 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and Superannuation paid on unpaid Parental Leave
• Access to Toyota's RewardsHub - explore, manage and customise your benefits to suit your lifestyle

What you'll contribute to
As the TUNE Specialist, you'll be the engine behind smarter, faster, and more intuitive use of the TUNE Dealer Management System (DMS) across Toyota and Lexus dealerships. From unlocking hidden features to shaping future functionality, you'll ensure the platform evolves with the business-and leads it forward.

This role can be based in Sydney or Melbourne
How you'll make an impact

• Discover underutilized features and implement new ones to streamline dealership operations. Create training tools and performance dashboards that drive adoption and long-term optimisation.
• Deliver hands-on training to regional teams, sparking advocacy and boosting awareness of TUNE's full functionality.
• Lead clear, consistent communication across the dealership network and TMCA teams with monthly updates and targeted EDMs that highlight key system enhancements.
• Support product planning and new model rollouts by identifying system impacts and crafting Quick Reference Guides (QRGs) and bulletins that keep dealers informed and ready.
• Partner with the Revolution Assistance Centre (RAC) and TMCA to manage feature-related tickets, troubleshoot issues, and deliver seamless solutions that align with operational needs.

Your attributes - If this sounds like you, we'd love to hear from you

• Deep expertise in the TUNE DMS-configuration, implementation, and troubleshooting are second nature to you.
• A knack for translating complex system features into clear, actionable insights for diverse stakeholders.
• Strong understanding of Toyota dealership workflows across sales, service, parts, and admin, with the ability to turn business needs into system solutions.
• Advanced analytical skills and a problem-solving mindset that thrives on diagnosing challenges and delivering data-driven results.

Make your impossible, possible & apply today
You're welcome to find out more by visiting our careers page:

Applications close on
7th September 2025
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use.
We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.

Toyota is an endorsed employer for all women. Please review Work180 website for further information.

We don't require a cover letter or selection criteria to be addressed.

Come with us and help create the future.