Solutions Consultant

5 days ago


Greater Melbourne Area, Australia Evotix Full time $104,000 - $130,878 per year

*Why Join Evotix?
At
Evotix*
, we're transforming the way businesses approach health, safety, and wellbeing. Our team thrives on bold ideas, celebrates diversity, and embraces the power of collaboration.

Here's Why You'll Love Working With Us

  • Competitive Compensation: Enjoy a competitive base salary and company-based performance bonus.
  • Your Birthday Off: We believe birthdays are special Celebrate your day relaxing, spending time with loved ones, or doing whatever makes your day extraordinary. It's our way of saying, "Happy Birthday"
  • Support for You: Quarterly wellness days and access to our Employee Assistance Program, including mental health, legal, and financial guidance.
  • Growth Opportunities: Educational benefits to help you keep learning and growing.
  • Team Culture: Regular team events, an inclusive environment, and a shared commitment to making an impact.

*Ready to Make a Difference?*
If you're a bold, results-driven leader who thrives on challenges, loves scaling success, and is passionate about making a difference—we want to hear from you

Thank you for your interest. Please note, we are not seeking support from external recruitment agencies at this time. Direct applications from candidates are warmly welcomed.
Overview
*Deliver innovative solutions, foster collaboration, and drive impactful business growth
Are you a collaborative, technically-savvy professional with a passion for translating complex challenges into clear, actionable insights? At Evotix, we empower our teams and clients with cutting-edge EHS technology, and we're seeking a dedicated
Solutions Consultant*
to join our Sales team.

In this role, you'll partner with AEs, BDMs, and other key stakeholders to secure new business, share vital product knowledge, and provide technical market insights that shape our product strategy. You'll deliver compelling presentations, contribute to lead evaluation and strategy, and ensure a seamless transition from prospect to successful implementation. Additionally, you'll work within your customer squad to support existing clients, optimise their Assure/Learn sites, and drive the adoption of new features—all while championing Evotix's mission to provide innovative EHS solutions.

*Please note that direct and significant experience in the Health & Safety industry is essential for this role.
What You'll Do
*Work as a team with the Business Development Managers to secure new business sales**

  • Support the AE's/BDM's with the technical qualification of sales opportunities.
  • Support AE's/BDM's with detailed presentations and demonstrations, and provide prospects with a deeper insight into how we meet their business requirements and functional needs.
  • Create prospect-specific demonstrations using prospects' forms/data/reports to give Evotix a competitive edge in the sales process.
  • Support AE's/BDM's in responses to RfX's (tenders), and any general technical sales requests, in respect to all technical and product functionality-related questions and in conducting technical assessment of fit (i.e., gap analysis).
  • Identify potential workarounds to prospect/customer requirements (if/where required) and assess the viability of these. Be able to convey these to prospects, and internal teams, along with pros/cons of them.
  • Transfer technical and product knowledge to prospects through strong written and verbal presentations (this may include creating short, recorded tutorials/demos).
  • Build relationships with prospects, especially those with technical contacts.
  • Contribute to lead evaluation and strategy based on insights into prospects.
  • Prepare product evaluation and "proof of concept" (trial) sites and provide first-line support to prospects who are evaluating said sites.
  • Seek to understand the competitive landscape and look for opportunities to drive a competitive edge (for example, by updating template sites, configuration, data, dashboards, videos, documentation etc.).

*Provide technical market insight to the product team***

  • Develop product suggestions ("user stories") for key customer processes based on customer feedback
  • Feedback on market insight gained from working with prospects and customers
  • Participate in cross-functional discovery workshops refining product requirements

*Ensure a smooth transition to the customer implementation / professional services team***

  • Provide full and clear handover of technical requirements to the customer implementation team via a written Statement of Work (SoW) document
  • Provide full and clear handover on technical requirements to the professional services team via written Pricing Request document
  • Attend internal handover briefing calls
  • Attend implementation kick-offs (where required)
  • Work closely with the customer implementation/professional services teams to share best practices, and to keep up-to-date with the latest innovations, on how our software can deliver value to customers.

*Provide support to your customer squad and customers***

  • Work in your customer squad to support customers in delivering specific optimisation and/or implementation activities, including configuration and training
  • Identify opportunities to promote new functionality to customers
  • Support CDMs & CSMs in pursuit of upsell opportunities.
  • Understand, assess, qualify, and document new customer requirements
  • Support CDMs & CSMs with technical demonstrations upon request

*Provide support to the marketing team***

  • Assist Product & Marketing teams in refining content and delivering compelling webinars internally (to staff) and externally to existing and prospective customers
  • Serve as the expert on new functionality and provide briefings to the AEs and others
  • Assist Product & Marketing teams in producing training materials and defining best practice
  • Work on our stand at industry exhibitions/shows/customer forums where required.

What You Bring

  • Prioritises and balances activities to maintain focus
  • Excellent presentation and demonstration skills
  • Maintains detailed knowledge of Evotix products and services
  • Deep understanding of sales and technology
  • Collaborative
  • Self-starter attitude
  • Seeks to improve process and materials
  • Passionate about customer experience
  • Act as the go-between the techies and non-techies
  • Empathetic to user experience
  • Personable and keen to understand more about different industries and processes
  • Comfortable speaking to a C-suite audience
  • Experience with business intelligence tools (is beneficial, although not essential)


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