Community Facilities Officer

Permanent Full Time

$69,455 to $81, % Super

Based in Armadale | Flexible work arrangements available

New Industrial Agreement means a pay rise locked in for July 2026 as well

If you're someone who thrives on working in a fast-paced environment and keeping things organised, loves making sure everything runs smoothly behind the scenes, and enjoys working with a community-focused team – this could be your next chapter.

About Us

As the third fastest growing local government in WA, our community is changing.  Sure, there is an increase in number of people who are lucky enough to live, work or play here.  But beyond the numbers, we recognise that how we do things needs to keep pace with community expectations.

We have worked with our community to develop aspirational targets and need your help to make this come true.

About the Role

Every day will be a little different – you'll be the go-to person for all things casual community facilities and reserves. You'll:

• Administer a high volume of casual bookings, for community facilities and reserves, from assessing booking applications to preparing keys and processing bond refunds.
• Liaise with hirers, event organisers and internal teams to ensure bookings run smoothly.
• Undertake booking inductions and key handovers to ensure hirers are ready to their upcoming events.
• Conduct facility audits to ensure information provided to hirers relating to community facilities are updated.
• Prepare reports and data to support decision-making and track usage.
• Keep an eye out for potential issues before they arise, solving problems with a calm, practical approach.

About You

You're organised, approachable, and customer focused. You'll bring:

• Experience in administrating high volumes of applications, bookings or similar.
• Strong communication skills and a knack for building positive relationships
• Excellent interpersonal and customer service skills
• Great time management, organisation and attention to detail
• Problem-solving skills and the ability to stay calm under pressure
• Confidence using Microsoft Office, online booking systems and keeping accurate records
• A current C Class Driver's Licence and ability to obtain a National Police Clearance

What it is Like Working Here

We are a values led organisation guided by our belief that we:

• Care
• Are Better, Together
• Learn & Grow
• Seize Today, Shape Tomorrow

Joining our team means embracing a culture where we look after ourselves, and each other. We actively listen and give and receive constructive feedback. We build and strengthen resilience, in ourselves, in our organisation, and in the community. We are mindful of our impacts and encouraged to make responsible and sustainable decisions.

Perks and Benefits

• We are set up to improve your Wellbeing - Free membership to Armadale Fitness and Aquatic Centre, offering access to gym, pool, sauna, group classes as well as a annual calendar of Wellbeing events.
• If you put in extra super, we will match it (up to a maximum of 15%) which will help secure your financial future
• Study Assistance where the City of Armadale supports its tenured employees to undertake a course of part-time study that will help with their own professional development
• Novated Lease opportunities
• Flexible leave policies and additional days off
• Employee Assistance Program for personal and professional support
• 17.5% Annual Leave Loading for when you take annual leave

How to Apply:

Ready to make a meaningful impact? Apply now via our Careers page. Attach your CV and a cover letter explaining why you're the perfect fit and how you align with the 'About You' section. Need help with your application? Call us on or email

Apply soon We're reviewing applications as they come in, and the position may close earlier than expected.

Join Us in Making a Difference

The City of Armadale is committed to creating a diverse workforce. We encourage applicants from diverse backgrounds, including Indigenous people, people with disabilities, and those from different cultural backgrounds, to apply.

We are also dedicated to upholding the highest standards of child safety. In alignment with the National Principles for Child Safe Organisations, we ensure our recruitment practices include thorough background checks, training, and ongoing education for all employees and volunteers who interact with children. Our goal is to foster a safe, inclusive, and supportive environment for all children and young people in our community.(formerly ) - your online plain text editor. Enter or paste your text here. To download and save it, click on the button below.