Disability Access and Inclusion Officer

About the role

We're looking for a motivated and community-focused professional to lead the City's Beach Access Program and related inclusion initiatives. As the Disability Access and Inclusion Officer, you'll take ownership of program planning, coordination and delivery ensuring safe, consistent and sustainable access across the season while supporting the implementation of the Accessible and Inclusive City Action Plan (AICAP).

This role combines hands-on project coordination with strategic program management, driving practical improvements to accessibility, inclusion and community participation.

For more information including position responsibilities, please view the position brief by clicking the paperclip icon in the top right corner of this screen.

About you

You're an organised and collaborative professional who takes pride in delivering high-quality, inclusive outcomes and enjoys turning strategy into meaningful action. With strong communication and stakeholder engagement skills, you build productive relationships and bring people together to achieve positive community outcomes.

Key skills and experience:

• Experience delivering accessible and inclusive programs and services.
• Strong understanding of disability access principles, antidiscrimination legislation, the social model of disability, inclusive practice.
• Excellent communication and interpersonal skills, with the ability to build positive, collaborative relationships with a diverse range of stakeholders and skills in advocacy.
• Demonstrated experience in project or program management, including risk management, preferably in a community, inclusion, or accessibility context.
• Exceptional organisational and planning skills, with the ability to manage multiple priorities and deliver results.
• Proven ability to analyse data, monitor outcomes and prepare clear, evidence-based reports

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.