Strategy and Operations Manager, Australia

We're making good health last a lifetime

Eucalyptus (or 'Euc' for short) is an Australian-founded digital healthcare company on a mission to solve the world's biggest healthcare challenges.

• Launched 5 clinically tailored brands and facilitated over 100,000 monthly active medical consultations worldwide ( Juniper, Pilot, Kin, Software, & Compound)
  Built a team of approaching 700 Eucalypts in 6 countries (- ) consisting of medical practitioners, engineers, operators and many more functions
• Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB.

We're going to build the world's largest international digital healthcare company.

In the next 3 years, our goal is to support 1 million patients globally - to live better for longer - by launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.

This role will drive high-impact, cross-functional initiatives that shape the future of Eucalyptus' Men's Health Brand Pilot. You'll partner closely with the Pilot General Manager and cross-functionally across Patient Experience, Medical Operations, Product, and Analytics to solve complex operational and strategic problems — from identifying new growth levers, owning commercial analysis and improving patient experiences. You'll own end-to-end delivery, from defining the problem to implementing solutions.

What you'll be doing

• Translate Pilot's priorities into actionable, measurable project plans
• Own key commercial metrics: retention %, revenue, order size and customer value
• Drive operational improvements that enhance patient experience and business performance
• Deliver data-backed recommendations to inform decision-making
• Build strong cross-functional relationships to align on initiatives and timelines
• Support Pilot's GM with commercial strategy, business case development, and key decisions
• Identify and launch new commercial opportunities (e.g. new treatments, Rx offerings)
• Develop and implement pricing and promotional strategies

• 3-5 years of experience in commercial strategy, business operations, or strategy management, ideally with exposure to startups, D2C, or fast-growing tech companies
• Proven track record of delivering impactful commercial projects end-to-end, from problem definition through execution
• Strong analytical and data literacy skills—comfortable processing datasets, identifying patterns, and translating data into strategic recommendations
• Experience working cross-functionally with multiple stakeholders and teams to drive strategic initiatives
• Demonstrated ability to think strategically while maintaining strong execution discipline
• Excellent written and verbal communication skills with clarity of thought

• Our teams are incredibly passionate - Work with high-performing teams who care deeply about our patients. Expect ownership in tackling meaningful challenges, and receive feedback that helps you grow.
• We move at incredible speed - Build, test, and learn outside of your comfort zone alongside curious, driven teammates.
• We will invest in your career - Get access to learning budgets and mentorship from leaders across Australia, the UK, Germany, and Japan, and collaborate with top-tier teams from the Philippines and South Africa. You'll also gain global experience with opportunities to move across teams, explore new markets, and travel between them. Recognised in Hatch's Hotlist as one of Australia's top employer (voted by Gen Zs), we're proud to grow the next generation of talent from early career professionals to global leaders.
• We are all owners - Equity for everyone means you share in our success and your ideas will be valued regardless of your role.
• We play as hard as we work - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
• We'll have your back - Receive support at every stage of life and career through our generous parental and miscarriage leave, to health, professional development, and personal days, and our Employee Assistance Program.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.