Strategy consultant with focus on human centred design

Overview:

The Strategist will join The Strategy Group's collaborative team, playing a key role in human-centred design and diverse project delivery for high-profile clients. This position requires a strategic approach to customer experience, employee experience, innovation, and the use of generative AI. The Strategist will work across multiple industries, driving the organisation's growth through impactful project engagements.

About The Organisation You're Joining:

You will be stepping into the centre of unprecedented growth at one of Australia's leading human-centred design consultancies. With our roots tracing back to 2003, we're seasoned players, nailing impactful projects for an impressive roster of high-profile Australian and global clients through Customer Experience Strategy, Innovation Strategy, and the increasingly pivotal Employee Experience Strategy. You will be joining during a fascinating time for the organisation, where you can join us in developing our proprietary AI consulting framework that will add unparalleled value to disrupt the design-thinking space and wider consulting industry.

Gearing up for another year of significant growth, we're excited to integrate intelligent, ambitious and collaborative individuals like you into our dynamic team. This isn't just a job – it's an opportunity to be at the forefront of our thriving sector, riding the wave of innovation and growth. Join us and fuel your professional journey with continuous learning, development, and boundless opportunities to impact various industries.

What You'd Be Doing In This Role:

• Support project engagements end-to-end, ensuring high-quality deliverables aligned with client expectations.
• Apply human-centred design principles across various industries, including financial services, insurance, aged care, government, medical technologies, and not-for-profits.
• Facilitate and support sessions and workshops with senior stakeholders to align project goals and outcomes.
• Conduct both qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) research to inform strategic recommendations.
• Collaborate with a multidisciplinary team to influence internal communications and project coordination.

What You'll Bring to the Table:

• 1-2 years of relevant experience in human-centred design, customer and employee experience, and innovation.
• Ability to support complex engagements in a fast-paced environment.
• Strong written and communication skills, with proficiency in PowerPoint for producing high-quality presentations.
• Experience in customer and market research methods.
• Experience designing and assisting workshops with senior stakeholders.
• Strategic thinker with a creative approach to problem-solving and an eye for visual design.
• Experience in consulting environments is highly valued but not required.

Work Arrangements:

• Hybrid working model: three days in-office currently, Mon, Wed and Thurs (Bondi Junction) and two days remote.
• Flexible hours based on project needs and team collaboration.
• Must be based in Sydney and have full working rights in Australia.

What's In It For You:

• Join a rapidly growing strategic human-centred design consultancy - that's us
• Supercharge your career without needing to specialise in specific industries – you'll work closely with C-suite stakeholders from high-profile clients
• Expect an outstanding work-life balance – we don't expect you to work late nights and weekends like other consulting firms regularly.
• Gain access to internal (e.g. mentorship) and external learning and development opportunities (e.g. courses) – all you need to do is ask
• Immerse yourself in a significant growth area where disruption is the norm.
• Regular team social events that make work feel like more than just work.
• Enjoy a culture and leadership that deeply cares about your well-being, with annual health and well-being leave included in employee benefits.
• Competitive remuneration package includes a bonus structure.