iGaming Customer Support Specialist

2 weeks ago

Canberra, ACT, Australia Gamdom Full time $60,000 - $80,000 per year

Company Overview:

Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from you

Position Overview:

Join our growing team as a Customer Support Agent, where your strong customer service skills and interest in the iGaming sector will be pivotal. In this role, you will ensure our customers' satisfaction by addressing inquiries, resolving issues, troubleshooting, and providing valuable assistance across our Casino, eSports, and Sports products via chat and email.

Responsibilities:

  • Customer Support: Deliver prompt and effective assistance to our customers. Queries can vary from informing clients of our available deposit methods, guiding customers to understand available offers, advising about bet settlements, informing about internal rules, etc.
  • Technical Troubleshooting: Resolve technical issues and guide clients through problem-solving processes with a focus on customer satisfaction and first contact resolution.
  • iGaming Interest/Experience: Leverage your passion for iGaming and eSports, even if you're new to the field, to provide informed and insightful assistance to clients.
  • Team Collaboration: Work closely with a diverse team in a remote environment to ensure seamless communication and coordination, contributing to a positive team culture.
  • Independent Problem Solving: Demonstrate the ability to work independently and make informed decisions to address client needs and concerns.

Skills/Qualifications:

  • Previous customer service experience (iGaming experience is a plus).
  • Tech-savvy, with a passion for customer service and the ability to quickly adapt to new tools and software.
  • Experience in cryptocurrency is an advantage.
  • Strong written and verbal communication skills in English (fluency in Turkish, French, Spanish, or Japanese is an additional plus).
  • Ability to collaborate effectively with a remote team, fostering a positive and supportive work environment.
  • Capable of working autonomously and making sound decisions to address customer needs.
  • Flexibility: Willingness to learn, and work varying shifts in a 24/7 support team.

Perks at Gamdom:

  • Fully remote - work from anywhere in the world
  • Flexible schedule
  • 30 days of paid time off
  • Equipment allowance

  • Expression Of Interest: APS6 Specialist Investigator

    3 days ago

    Canberra, ACT, Australia Randstad - Business Support Full time

    EOI: APS 6 Specialist Investigator - Integrity & ComplianceLocation: Canberra, ACT Classification: APS 6 (Labour Hire/non-ongoing) Engagement: Contract (6-12 Months) Clearance: Minimum Negative Vetting Level 1 (NV1) Required. Possibility of extenion.About the RoleWe are seeking a dedicated and highly-experienced Specialist Investigator to join a small,...

  • Technical Support Specialist

    1 day ago

    Canberra, ACT, Australia KBR - Kellogg Brown & Root Pty Ltd Full time $60,000 - $90,000 per year

    About KBR:At KBR – We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the globe to provide technology,...

  • Product Specialist

    3 days ago

    Canberra, ACT, Australia Independent Living Specialists Full time

    About ILSIndependent Living Specialists (ILS) has evolved over the last 20 years to be the largest supplier of Assistive Technology equipment in Australia. We have 60 stores and over 700 team members located in the ACT, NSW, Queensland, Victoria and South Australia, and are continuing to expand our footprint.Our AT Equipment Specialists are experts in...

  • Commercial Specialist

    2 weeks ago

    Canberra, ACT, Australia KBR Full time $80,000 - $120,000 per year

    Title:Commercial SpecialistWe are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and...

  • Solution Area Specialist

    2 days ago

    Canberra, ACT, Australia Microsoft Full time $80,000 - $120,000 per year

    Solution Area Specialist (Max-term – 7 months, covering personal leave)Canberra, Australian Capital Territory, Australia1 more locationDate postedOct 01, 2025Job number1880792Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionSalesDisciplineSolution Area SpecialistsEmployment typeFull-TimeOverviewWhy MicrosoftMicrosoft ANZ...

  • Federal Government Sales Specialist

    2 weeks ago

    Canberra, ACT, Australia Red Hat Full time $120,000 - $180,000 per year

    The Red Hat Sales team is looking for a passionate and innovative Ansible Sales Specialist to join us in Canberra. In this role, you will manage the adoption of the Red Hat Ansible Automation software solutions and related services for our customers across ANZ. You will work in a matrix structure and own the overall outcome for cloud platforms and Red Hat...

  • Network Communications Specialist

    1 day ago

    Canberra, ACT, Australia HiTech Personnel Full time $100,000 - $120,000 per year

    12 Month Contract + 1 x 12 Month ExtensionCanberra, ACTRewarding hourly rates $$$A prominent Federal Government Department is looking to engage an experienced Network Communications Specialist. The successful Network Communications Specialist will be offered an initial 12 month contract with the view for a further 12 month extension and receive a rewarding...

  • Staff Specialist

    3 days ago

    Canberra, ACT, Australia ACT Government Full time $188,151 - $358,114 per year

    Description Employment Type - Permanent Full TimeClassification - Staff Specialist 1- 5 / Senior Staff SpecialistTitle - Staff Specialist / Senior Staff Specialist in Palliative CarePosition Number Total Salary Range - $265,607 to $358,114 (pro rata for part-time positions) excluding Attraction and Retention IncentiveBase Salary - $188,151 to $254,198 (pro...

  • Senior M365 Specialist

    2 weeks ago

    Canberra, ACT, Australia Datacom Full time $120,000 - $180,000 per year

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. About the Role (your why)  This is a chance to make your mark in a business with strong people and customer focus. You'll combine all your talents, from...

  • Solution Area Specialists

    2 days ago

    Canberra, ACT, Australia Microsoft Full time $90,000 - $120,000 per year

    As an AI Business Process Sales Specialist, you will play a pivotal role in driving end-to-end business transformation across Federal and ACT Government customers. You bring experience in managing high-value relationships within the public sector and have over three years of experience in sales engagements or a working understanding from your time within...