Serviced Apartments Manager

1 week ago

Wyoming, New South Wales, Australia Keyton Full time $90,000 - $120,000 per year

About Keyton

With over 75 villages and more than 17,000 residents nationally, Keyton is Australia's leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

  • Generous leave entitlements, including 4x wellbeing leave days
  • Training and working with a supportive and fun team
  • Thrive as part of a strong team in an exceptional work environment
  • Career development and growth opportunities
  • Employer referral program
  • Reward & Recognition Services
  • Employee Deals
  • Health & Wellbeing and Reward Program
  • Unmind mental wellbeing app access
  • Excellent company benefits and discounts on offer
  • Discounted health insurance, annual vaccinations and skin checks
  • The opportunity to make a meaningful impact in the lives of our residents

Your Day on A PageSet within 100 acres of subtropical rainforest and landscaped gardens, Henry Kendall Gardens offers picturesque surroundings, quality facilities and a vibrant and supportive village environment, based in Wyoming, on the beautiful Central Coast.

We currently have an exciting opportunity for a Serviced Apartments Manager to oversee the day-to-day operations and activities at our serviced apartments.

Reporting to the Village Manager, duties will include;

  • Implementing day-to-day operational plans and maintenance programs
  • Building strong stakeholder relationships across internal and external stakeholders is crucial for this role
  • Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village
  • Management of budgets and contracts with external parties
  • Managing and supporting a strong team, where you will create a positive, supportive and people-focused culture
  • Maintaining a high level of commitment to the customer and the community
  • Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service
  • Dealing with the transition process of residents moving in and out of the village

About You

Having a vibrant people-centric focus will see you thrive in this role, as will:

  • The ability to lead, support and mentor team members
  • Solid background in customer-centric or operations-based roles
  • Strong ability to build, maintain and utilise relationships
  • An ability to balance different priorities and manage day-to-day expectations for the residents and their families
  • Experience in hospitality, facilities management, senior living or property management sectors would be highly regarded

Ready to Join the Fun?

If you're passionate about leading a vibrant and caring community for independent living seniors, we'd love to hear from you Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Serviced Apartments Manager opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October,

with supporting documentation prior to joining.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.

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