Operations Coordinator

8 hours ago

Pakenham, Victoria, Australia e0dfab06-d943-4d2a-9a3c-24bf2be0f142 Full time $60,000 - $90,000 per year

About the Role

Our service-based industry is seeking an analytical Operations Coordinator. Duties include scheduling, quoting, customer communication and daily workflow management. Working closely with our field teams and clients to ensure successful delivery of all programmed works and maintenance. It's a fast-paced, varied role, perfect for someone who enjoys problem-solving, improving processes and working with people.

Key Responsibilities

  • Scheduling of industrial, commercial and residential works across Victoria and interstate
  • Co-ordinate crews, access requirements and work documentation
  • Prepare quotes and assist with invoicing (MYOB AccountRight)
  • Create and adapt operational processes and procedures for day-to-day workflows
  • Maintain job data and compliance records
  • Manage customer enquiries and updates
  • Support management with reporting and operations

What We're Looking For

  • Strong logistical skills with an analytical, detail driven mindset
  • Confident using Excel, navigating spreadsheets and admin/accounting systems
  • Able to work independently while meeting deadlines and managing changing priorities
  • Comfortable talking with customers over the phone and building positive rapport
  • Friendly, proactive and reliable
  • Familiar with business accounting platforms
  • Experience in operations and customer service (preferred)
  • Power tools knowledge is an advantage

This is a full-time position for a business established in 1985. The office is located in Pakenham. Remuneration is negotiable based on experience. Click 'Apply Now' to submit your CV and Cover Letter.

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