Contract Logistics

2 weeks ago

Sydney, New South Wales, Australia Kuehne & Nagel Pty Ltd Full time $120,000 - $180,000 per year

Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.

At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Step into a workplace recognised for its commitment to excellence, having earned Great Place to Work recognition for multiple years. Be part of dynamic teams where innovation meets opportunity and join a company that supports your growth while making a difference in the world of logistics. Make your mark with us today

You will be responsible for the overall performance of an operational account, including overall responsibility for a pre-agreed contract within a site in order to achieve all agreed financial + operational objectives.

  • To manage, plan, organize, staff, and direct warehouse activities at the site ensuring that all material + equipment is available/maintained to support your operations
  • To achieve your key performance indicators (KPI) in the areas of cost management, productivity, customer service + profit.
  • To ensure your teams deliver against their customer, site and people key performance indicators (KPI).
  • To assist with all activities relating to customer on-boarding, retention + operational excellence; collaborating at a contract level.
  • To drive productivity via engagement activities to create new initiatives focusing on continuous improvement at all times, ensuring your contract(s) meets or exceeds their productivity targets.
  • To contribute information required for tenders/proposals to support closing of new business.
  • To prepare + present all required customer updates.
  • To prepare required P+L with supporting commentary related to financial / service variances.
  • To train + develop your team to ensure robust succession planning.
  • To liaise with internal support resources + external providers (carriers, freight forwarders, suppliers).

Requirements:

  • Minimum 5 years' experience in logistics, supply chain, or freight forwarding operations
  • Proven ability to manage operational performance for assigned key accounts
  • Strong understanding of freight processes, including import/export, compliance, and service delivery
  • Experience conducting business reviews, analyzing KPIs, and presenting performance insights
  • Skilled in customer relationship management and maintaining long-term client partnerships
  • Ability to develop and maintain SOPs, ensuring consistency across regional and national teams
  • Proficient in data analysis, reporting tools (Excel, Power BI), and process documentation
  • Demonstrated success in continuous improvement initiatives and operational optimization
  • Capable of supporting RFQ responses, rate management, and implementation projects
  • Excellent communication and stakeholder engagement skills across internal and external teams
  • Detail-oriented with strong organizational and time management abilities
  • Comfortable working in a fast-paced, cross-functional environment with global exposure
  • Willingness to travel as required for client meetings and operational oversight

Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:

  • Corporate rates for Private Health Care Insurance
  • Free Flu Vaccination Program
  • Inclusive Gender-Neutral Parental Leave Policy to support all parents
  • Attractive long-service awards
  • Novated leasing
  • Charity and volunteering events
  • Flexible work arrangements
  • And more

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