Critical Systems Manager

• Manage the day to day operations of an internal team and its resources plus liaison and coordination of support actions with multiple service providers and stakeholders.
• Has responsibility for the operation of DPFEM's critical information and communication systems such as triple zero telephony system, computer-aided dispatch, messaging platforms, and radio/paging networks.
• This position requires familiarity with the management of, and decommissioning of equipment and infrastructure related to radio and paging networks.

Location

Hobart

Hours per fortnight

Full-time, 73.5 hours per fortnight

Duties

Lead the day-to-day support and operation of technology-based critical information and communication systems whilst providing guidance to deliver the required performance outcomes consistent with established industry standards, contractual obligations, and stakeholder expectations. These critical systems underpin the work of Police, Fire, Emergency Services partners and utility organisations, facilitating essential frontline services for the Tasmanian community.

Essential Requirements

Pre-Employment Checks

The Head of the State Service has determined that a person nominated for appointment to this position is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. Any relevant serious criminal offence or repeated serious offences over any period, which are not mitigated by additional information, may provide grounds for declining an application for appointment. Such offences would include, but are not limited to:

• Arson and fire setting;
• Sexual offences;
• Dishonesty (e.g. theft, burglary, breaking and entering, fraud);
• Deception (e.g. obtaining an advantage by deception);
• Making false declarations;
• Violent crimes and crimes against the person;
• Malicious damage and destruction to property
• Trafficking of narcotic substance;
• False alarm raising.

Desirable Requirements

• High level knowledge and experience with the support and management of a wide range of information and communication systems that include IP based networks, paging and radio communications, telephony and messaging systems.
• Relevant qualifications and suitable experience in related roles.
• Knowledge or experience in the decommissioning of related radio communications infrastructure.
• Project management experience.
• A current Driver's licence.

Statement of Duties and Associated Documents

SoD - Critical Systems Manager - T&I - Band 7.docx

SoD - Critical Systems Manager - T&I - Band 7.pdf

Short Form Application Guidelines for Applicants Final.DOCX

Short Form Application Guidelines for Applicants

DPFEM is a child safe organisation which is committed to the safety and wellbeing of children and young people; and every member of DPFEM has a responsibility to keep all children safe.

As the organisation moves towards a more inclusive workplace which better reflects our community, we welcome applicants from diverse backgrounds, cultures and abilities, and those that may require flexibility such as part-time, compressed days, or adjustments around start or finish times.

How to Apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.

Online applications will only be accepted, please click the blue Apply now button to apply. If you experience any technical difficulties, please contact

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Further Information

For further information on this position, please contact Peter Roberts, Manager - Service Delivery, on mobile

Applications close on:

**Sunday 30 November 2025 at 11:55pm.

---