Senior Employment Specialist

We are looking for a proactive and passionate Senior Employment Specialist  to join our team

This role is located predominately in Thornbury however requires travel to Diamond Creek and to the hub in Essendon. This role comes with a fully maintained company vehicle.

About Ostara Australia

Ostara Australia is a not-for-profit provider of the Inclusive Employment Australia (IEA) provider specialising in Mental Health.  Although this may be a new program – we have been transforming lives with employment since 2001

With a people-first, individualised approach, Ostara empowers job seekers to find and maintain meaningful, long-term employment that aligns with their strengths, goals, and personal circumstances. We are committed to breaking down the stigma surrounding mental health, and even within our own business we foster an inclusive and supportive environment where lived experience is not only embraced but seen as a valuable asset.

With a dedicated team and a values-driven culture, Ostara continues to make a positive impact in the lives of individuals by championing mental health advocacy and creating opportunities for sustainable and suitable employment.

Why Work with Us?

Inclusive, diverse friendly, and values-led workplace,voted a Great Place to Work

Ongoing training & development opportunities.

Access to Beny Employment Benefits program.

Access to free, confidential psychology services

Birthday & mental health leave

Salary packaging – increase your take-home pay

Key Responsibilities

• Working within the program guidelines, providing individualised support, and client-centred assistance and guidance to job seekers addressing their barriers to employment.
• Reverse marketing our jobseekers to employers and maintain relationships with them by job carving, networking and understanding the local labour market.
• Work with our jobseekers to ensure that they gain suitable employment opportunities aligned to their individual goals.
• Support post-employment support to both employers and our clients.

Our Top 10

1. Demonstrated experience in a similar role within disability employment or a related employment support program, with a strong understanding of the employment services landscape and client-focused delivery.
2. Genuine passion for mental health advocacy, with valued lived experience and a commitment to empowering individuals through meaningful employment opportunities and social inclusion.
3. Proven ability to manage and coordinate daily operations at the site, ensuring efficient workflow and client engagement, skilled in building rapport and conducting assessments of clients' skills, barriers, and employment potential.
4. Strong analytical and problem-solving skills, with a proactive approach to identifying challenges and implementing effective, client-centred solutions.
5. Excellent time management, organisational skills, and proficiency in Microsoft Office applications, including Word, Excel, Outlook, and database systems.
6. Demonstrated ability to motivate, encourage, and advocate for clients, fostering confidence and resilience in their employment journey.
7. Exceptional customer service skills, with a commitment to delivering a high-quality, responsive experience for clients and stakeholders with confidence to work on community partnerships and employer engagement.
8. Proven ability to manage competing priorities and multitask effectively in a dynamic and high-demand work environment, with high level of attention to detail, particularly in notes, reporting, and compliance.
9. Excellent verbal, written, and communication skills, with the ability to adapt communication style to suit diverse audiences.
10. Adherence to organisational policies, procedures, contractual obligations and code of conduct.

Mandatory Requirements

• Applicants must have the right to work in Australia.
• All offers of employment are subject to satisfactory police check
• A current Working with Children Check
• A current and unrestricted Driver's License.

Reasonable Adjustments; We recognise that everyone is unique, and you may require adjustments to ensure you have the best opportunity to apply and present your skills confidently. If there are any changes we can make to the recruitment process to better support you, please email us at and let us know how we can assist.

Our Recruitment Commitment; We are committed to fostering an inclusive workplace culture that values, promotes, and benefits from diversity and lived experience. We believe that embracing and celebrating our differences strengthens our organisation and the communities we serve. We welcome applications from people of all backgrounds, including those from Aboriginal and Torres Strait Islander and our CALD communities. Our recruitment process focuses on the essential requirements of each role—your knowledge, skills, and experience—ensuring a fair and equitable approach for all candidates.

Apply now -to join our team in empowering individuals through tailored support, meaningful employment, and life-changing opportunities.