Senior Analyst

34 minutes ago

Greater Sydney Area, Australia NAB Full time $80,000 - $120,000 per year
  • High-impact role influencing strategies across core NAB portfolios.
  • Collaborative supportive team with opportunities for development.
  • Flexible working, great culture and a purposed driven organisation.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

In the role of
Senior Analyst – Collections Strategy
you will join the Collections Strategy team that's doubling down on customer obsession.

In this
Senior Analyst – Collections Strategy
role
, you will:

  • Develop and implement strategies, score-based cut-offs and policy settings that balance return and risk appetite, ensure strategies are implemented accurate and monitored end to end.
  • Monitor delinquency trends and strategy effectiveness; develop portfolio insights and performance diagnostics to enhance hardship, recoveries, and loss-mitigation outcomes.
  • Understand and quantify how credit strategies and portfolio performance flow through to operations: expected loss provisions, charge-off's, recoveries, and capital charges; use this understanding to shape strategy design and ongoing portfolio management.
  • Develop and maintain frameworks that move beyond "reporting history" to generate insight and foresight; provide the what, why, so what and now what of credit strategy and portfolio performance.
  • Investigate and address defects and incidents within a collections system, identify what is required to address this and share requirements to the relevant technology team to address and implement fix.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • Ideally you will be Tertiary Qualified
  • Proficient in data analytics tools eg: R/Python/SAS/SQL, and MS Suite (required)
  • Experience using decisioning systems e.g. FICO or Experian products (highly desirable)
  • Understand RG96 Debt Collections Guidelines, APRA Prudential Standards 220 (APS220)
  • Adaptable, independent and a team player with good communication, relationship-building, and organisational skills
  • Strong stakeholder engagement.
  • Exceptional communication and problem-solving skills.

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit . To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

  • Senior Commercial Analyst

    2 days ago

    Greater Sydney Area, Australia Veles Financial Full time $60,000 - $120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Senior Commercial Analyst located in the Greater Sydney Area. The Senior Commercial Analyst will be responsible for analyzing financial data, working closley with brokers, providing insights and recommendations, preparing credit support papers and...

  • Senior Business Analyst

    6 days ago

    Greater Sydney Area, Australia Transaction Network Services (TNS) Full time $120,000 - $140,000 per year

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewWe are looking for a Senior Payments Business Analyst with expertise in card payments and alternative payment methods to join our dynamic team. In this role, you will work closely...

  • Senior Business Analyst – Renewable Energy Projects

    1 week ago

    Greater Sydney Area, Australia Excolo. Full time $120,000 - $140,000 per year

    We are seeking a highly skilled Senior Business Analyst to support utility-scale solar and battery storage projects.What you will do:Lead project controls activities including scheduling, cost tracking and earned value management.Analyse project financials, budgets and forecasts across multiple energy projects.Maintain ERP and project-based financial...

  • Senior Analyst

    4 hours ago

    Greater Brisbane Area, Australia DVT Mcleods Full time $90,000 - $120,000 per year

    The OpportunityWe are seeking an experienced and proactiveSenior Analystto join our Brisbane CBD office. In this role, you'll work closely with senior management and a dedicated team on all facets of corporate administration from planning and investigations to creditor reports and asset recoveries. This is a hands-on role offering real responsibility, direct...

  • Senior Business Analyst

    5 hours ago

    Greater Melbourne Area, Australia Suncorp Group Full time $80,000 - $120,000 per year

    MelbourneGreat opportunity to join a large community of ~250 business analysts at SuncorpMinimum of 4 years' Senior Business Analysis experience + experience in digital assets / applications / project deliveryWork with one of Australia's leading Insurers to help shape digital strategiesHybrid working - 50% WFHWe're never just satisfied with how things are...

  • Senior IT Business Analyst

    5 hours ago

    Greater Adelaide Area, Australia Ahrens Full time $60,000 - $120,000 per year

    About the RoleThe Senior IT Business Analyst is responsible for ensuring the effective configuration, support, and optimisation of business-critical software applications across the organisation. This role serves as a key liaison between end users, internal IT teams, and external vendors to ensure applications, such as ERP and HCM systems, are aligned with...

  • Senior Commercial Analyst

    2 days ago

    Greater Melbourne Area, Australia Corpay Full time $80,000 - $120,000 per year

    Your roleWhat You'll Be DoingWhat We NeedCorpay is currently looking to hire a Senior Commercial Analyst to sit in the Commercial team of our Melbourne office. As a Senior Commercial Analyst, you'll play a key role in supporting the business to make smart financial and strategic decisions. This role is integral to driving and enabling business performance...

  • Senior Commercial Analyst

    6 days ago

    Greater Melbourne Area, Australia ThompsonCook Full time

    Growing and well performing business | Eastern suburbsStrong leadership team | Retail environment$130,000 - $155,000 package including super | WFHThe OpportunityJoin a multinational retail environment with a strong and supportive senior leadership team. Stepping into a fast-paced and high-performing division, you will be partnering with commercial...

  • Business Analyst

    2 weeks ago

    Greater Melbourne Area, Australia The Talent Initiative Full time $80,000 - $120,000 per year

    We're Hiring: 2 Business Analysts – Retail Transformation (Energy Utility Project)Are you a Senior BA with a knack for navigating complex service and operations environments? The Talent Initiative is seeking two outstanding Business Analysts to join a major Retail Transformation program with a leading energy utility.About the Role:This is a broad,...

  • Business Analyst

    4 hours ago

    Greater Melbourne Area, Australia The Talent Initiative Full time $100,000 - $150,000 per year

    Are you a Senior BA with a knack for navigating complex service and operations environments? The Talent Initiative is seeking two outstanding Senior Business Analysts to join a major Retail Transformation program with a leading energy utility.About the Role:This is a broad, high-impact opportunity where you'll flex your BA expertise across multiple...