Maintenance Support Administrator

About the Ngaanyatjarra Council

Welcome to Ngaanyatjarra Lands, a vibrant tapestry of culture and community nestled within the vast beauty of the Australian desert. Home to approximately 2000 Yarnangu (Ngaanyatjarra people) across 11 unique communities, our council is dedicated to preserving and celebrating our rich heritage spanning over 10,000 years and 250,000 square kilometres.

Established in 1981, the Ngaanyatjarra Council Group represents the interests of the Ngaanyatjarra People across the 11 communities in the Central Desert region of Western Australia. Employing in excess of 450 people, NCG provides a wide range of services, including health, utilities, construction, employment, community development, shops, roadhouses, art centres and land services. It is one of the largest and most successful Indigenous organisations in the country.

Our Vision:

Representing the aspirations and interests of our diverse communities, we are dedicated to keeping Yarnangu strong on Country.

The Opportunity: Maintenance Support Administrator

The Maintenance Support Administrator provides essential administrative and operational support to ensure the efficient delivery and close-out of infrastructure maintenance activities.

This role is responsible for reviewing job reports, raising variations, progressing work orders through internal systems, and ensuring all necessary data is accurately captured for invoicing.

The ideal candidate will have experience in infrastructure maintenance environments and demonstrate an agile, solutions-focused mindset to support dynamic field operations.

What We Offer:

•
Purpose-Driven Environment:
Experience a work culture that prioritises purpose and provides a deep sense of fulfilment, aligning with values that matter to you.

•
Gym and Wellness Benefits
: Stay fit and healthy with our comprehensive gym and wellness programmes, designed to support your physical and mental well-being

.

• Competitive Salary + Salary Sacrificing + 17.5% Annual Leave Loadin
g: Enjoy a competitive salary package complemented by NFP salary sacrificing option

s.

• Meaningful Wo
rk: Contribute to impactful projects and be part of a non-profit organisation where your work truly makes a differen

**ce.

Key Responsibili**

tiesJob Report Rev

iew:Read and interpret maintenance job reports from field technicians and contractors to verify completed works against job sc

ope.Job Variati

ons:Identify and raise variations where job scope has changed due to on-site conditions or additional works, ensuring all changes are documented and approved as per company procedu

res.Workflow Progress

ion:Update and move jobs through appropriate statuses in line with work completion, client approvals, and operational milesto

nes.System Managem

ent:Efficiently operate maintenance management systems, including SImpro, Safety Culture, and internal proprietary systems, to input, update, and monitor job d

ata.Quality Assura

nce:Apply a proactive and detail-oriented approach to verify that job information is complete, accurate, and ready for invoicing or close-

out.Cost Compilat

ion:Assist with the preparation of invoicing details, including the accurate collation of materials, labour, and travel costs associated with each

job.Communication & Coordinat

ion:Liaise with maintenance teams, subcontractors, and internal departments to clarify job outcomes and ensure smooth flow of informat

ion.Process Improvem

ent:Contribute ideas to streamline job tracking and administration processes, ensuring high levels of service delivery in a fast-paced operational environm

ent.About

• You:Strong understanding of infrastructure maintenance operations and terminol
• ogy.Demonstrated ability to interpret job reports and technical docume
• nts.Confident working across multiple job management platforms and syst
• ems.High attention to detail and commitment to data accur
• acy.Capable of managing competing priorities and working to deadli
• nes.Strong communication skills with the ability to work collaboratively across departme
• nts.Initiative-driven, creative thinker who can identify and resolve workflow iss
• ues.Knowledge of maintenance job costing including materials, labour, and logist

ics.Essen

• tialPrevious administrative experience in the infrastructure maintenance, civil, or asset management sector prefer
• red.Proficiency in digital maintenance and safety platforms (e.g., Simpro, Safety Culture) is highly regar
• ded.Familiarity with invoicing and job costing proces
• ses.Certificate or Diploma in Business Administration, Asset Maintenance, or a related discipline (desirab
• le).Minimum 2 years of administrative experience in infrastructure maintenance, civil, or asset management se
• ctorProficiency in Microsoft Office Suite (Word, Excel, Outl
• ook)Australian citizenship, permanent residency, or valid work

visa