Insurance Administrator

2 weeks ago

Darwin, Northern Territory, Australia M and J Builders Full time $60,000 - $80,000 per year

At M+J Builders, we're Built on Family Values:

With a proud family-run heritage, we've fostered a culture grounded in honesty, respect, and transparency—both within our team and in every client relationship.

We value our people like family, and in return, we've earned the loyalty of long-standing team members who consistently go above and beyond to deliver exceptional service.

What we are looking for:

That you understand the dynamic nature of construction environments and proactively identify potential hazards while leading initiatives to mitigate risk. We would work with you to build our embed safety-first culture, while driving continuous improvement, and promoting best practices across all facets of health and safety.

If you thrive in fast-paced settings, are passionate about protecting people, and want to make a meaningful impact on the ground, we'd love to hear from you.

About you:

As Insurance Administrator, you play a pivotal role in protecting the commercial and operational interests of construction projects by ensuring the accurate, timely, and compliant management of all insurance-related processes. This position involves assisting with the preparation and maintenance of insurance documentation, coordinating claims, liaising with insurers and brokers, and supporting project teams in meeting contractual and regulatory insurance obligations.

A strong understanding of insurance requirements in the construction industry, risk mitigation strategies, and document management processes is essential to minimise exposure and support project continuity and compliance.

Core Duties and Responsibilities

  • Ensure all insurance administration activities comply with NT WHS legislation, industry codes of practice, and M+J Builders' policies and procedures.
  • Register new jobs in WorkflowMax, create and maintain organised digital and physical job folders, and ensure documentation is accurately saved and up to date.
  • Coordinate make safe jobs with supervisors, edit and submit reports and quotes to insurance companies, and track job progress through Endata and Wilbur.
  • Liaise with insurance companies and clients to provide timely updates, confirm bookings, and manage documentation through portals or email.
  • Respond to insurers and contact clients within 1 business hours of receiving approvals for quotes, scopes, make safes, or variations.
  • Upload completion certificates within 24 business hours, and maintain job and portal data with 95% accuracy or higher.
  • Support supervisors by ensuring timely close-out of job files, including securing signed approvals and chasing payments or documentation from clients.
  • Take clear meeting minutes, contribute to risk mitigation through accurate recordkeeping, and maintain open, respectful communication with all stakeholders.

Educational Requirements and Relevant Experience

  • General construction induction training card - White Card
  • Drivers licence
  • At least 1 years within the Construction Industry
  • Qualification in Business Administration is preferred

Additional Scope

  • Police Clearance
  • Working with Children Check - Ochre Card

Equality and Inclusion

We are an equal opportunity employer committed to diversity and inclusion in the workplace

How to Apply

Please submit your resume and cover letter outlining your relevant experience and motivation for this role.

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