Contract Assurance Manager

4 days ago


Melbourne VIC, Australia Bupa Full time $104,000 - $150,000 per year

The opportunity:

Bupa's global ambition is to be the world's most customer centric healthcare organisation. As a global healthcare enterprise, we have a proud history of caring for over 75 years and a clear purpose: "helping people live longer, healthier and happier lives and making a better working world".

ADF Health Services (ADF HS) provides integrated and seamless end-to-end health support to 85,000 Australia Defence Force (ADF) personnel across 59 facilities.

The Contract Assurance Manager within the ADF HS portfolio is accountable for supporting the Head of Contract Governance with providing confidence to stakeholders that governance processes are in place and are working as intended and that objectives are being achieved from a Level 1 defense framework perspective.

How will I help?

  • Manage the Level 1 risk informed contract assurance program lifecycle and associated activities to ensure adherence to Contractual requirements and internal Bupa policies.
  • Develop, implement and maintain robust contract assurance frameworks, processes and procedures.
  • Conduct regular assurance audits and performance monitoring of contracts to identify risks, gaps, non-compliances or opportunities for improvement.
  • Prepare and present assurance reports and recommendations to senior management.
  • Track monitor and follow up on any corrective actions or improvement plans arising from assurance reviews.
  • Provide guidance and training to internal teams on contract assurance and compliance requirements.
  • Serve as the first point of contact for Level 2 and Level 3 audit stakeholders.

Why work at Bupa?

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people's health, wellbeing, and futures.

What do I need?

  • Tertiary graduate in Quality Management, Assurance, Compliance, Internal Audit, Risk Management, Business, Law or related discipline.
  • Extensive experience in contract management, contract compliance / assurance, procurement or commercial management and / or risk and governance within complex contracts.
  • Lean, Six Sigma or equivalent training and demonstrated experience in a complex environment is highly desirable.
  • Familiarity with modern database and information system technologies

About Bupa Asia Pacific:

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis'.



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