RFS Coordinator

2 weeks ago

Sydney, New South Wales, Australia Certis Full time $60,000 - $90,000 per year

*Position Purpose*
Join Certis as a Request for Service (RFS) Coordinator, you will be responsible for overseeing the day-to-day operations of RFS activities across Terminals 1, 2 and 3 Based at Sydney Airport. Are you an organised and driven rostering professional with a passion for operational excellence? Certis is looking for an enthusiastic RFS Coordinator to join our dynamic Aviation Security team at Sydney Airport.

This is a key operational role requiring strong organisational, leadership, and communication skills to ensure the effective coordination of RFS services and the delivery of of high-quality outcomes. you will work closely with our Performance Manager to coordinate forward planning of rosters, manage shift coverage, and support a network of trainers, Security Officers,and key customers. Your strong planning skills will ensure seamless operations and exceptional customer service across our aviation security business.

*Key Responsibilities*

  • Oversee daily operations of all RFS activities across Terminals 1, 2 and 3.
  • Plan and coordinate upcoming shift workloads to ensure operational efficiency.
  • Respond promptly and effectively to operational issues as they arise.
  • Provide timely reporting of operational matters to management on a per-shift basis.
  • Support operational excellence by fostering a safe, efficient, and collaborative work environment.

Experience

  • Demonstrated operational management or coordination experience within a fast-paced environment.
  • Strong problem-solving and decision-making skills.
  • Excellent communication, interpersonal, and reporting abilities.
  • Proven capacity to plan, prioritise, and manage competing demands.
  • Ability to lead and support a team effectively under pressure.

*Qualification*

  • Certificate 2 in Security Operations
  • Red background ASIC
  • NSW 1A Security licence
  • NSW Senior first aid certificate

Skills
Training and qualification – RFS ASG

*Benefits & Culture
Diversity Statement*
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

*Certis Security Australia Master License*
Sydney Night Patrol & Inquiry Co Pty Ltd

  • NSW
  • ACT
  • QLD 41315
  • WA SA48240
  • NT 345
  • SA ISL 178143
  • TAS 3020

Certis Security Australia Pty Ltd

  • NSW
  • ACT
  • QLD
  • WA SA 72311
  • SA ISL 235794
  • VIC Z S
  • VIC Z S
  • NT 1093
  • TAS

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