Part Time

1 week ago

Melbourne, Victoria, Australia ITSoft Full time $32,000 - $52,000 per year

We are currently looking for an experienced technician. who has strong diagnostic skills and repairing background to provide on-site support to our customers. It could be business, retail, or home computer/network problems.

Key Accountabilities:

  • Diagnose and resolve problems across Windows, Mac, iOS, and Android platforms, as well as their software, hardware, and service product lines.
  • Troubleshoot network issues / setting up internet router and wifi extenders
  • Repair, install, and configure IT equipment including end user desktops, laptops, printers and network equipment.
  • Perform software upgrades to desktops, laptops, tablets, and servers.
  • Perform virus detection and removal.
  • Ensure proper documentation and use of the ticketing system.
  • Keep managers informed of significant problems and unexpected delays.
  • Prepare reports for analysis of product failure trends and service ability issues.
  • Responsible for managing inventory, processing paperwork and payment.
  • Prepare quotes and send invoices when needed

Job Type: Part-time

Pay: Up to $25.00 per hour

Benefits:

  • Employee discount
  • Employee mentoring program

Ability to commute/relocate:

  • Melbourne, VIC: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Computer support, installation, repair and sales: 2 years (Preferred)

Licence/Certification:

  • Police check (Preferred)
  • Current, valid Victorian driver's license (Preferred)

Work Authorisation:

  • Australia (Required)

Willingness to travel:

  • 100% (Required)

Work Location: On the road

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