Customer Service and Account Adminitrator

1 week ago

Sydney, New South Wales, Australia A.C. Bridge (Aust) Pty Ltd Full time $60,000 - $80,000 per year
Customer Service / Accounts Administrator.

Private Advertiser

Wetherill Park, Sydney NSW

Customer Service / Accounts Administrator

Full time

Customer Service /Accounts  Administrator/ Office Round

We are an importer and wholesaler that specializes in Furniture and General Merchandise to Major Retailers in Australia, Our office is located in Wetherill Park.

We are currently seeking a full-time team member (5 days a week).

  • Customer  Service Part

Answer phone calls.

Process the orders, arrange warehouse packing and delivery ,booking transport with freight company .

Looking after service issues, and claims from the stores by email or telephone, making decisions with the team,  sending spare parts out…

Learn and understand the products to assist manager , sales agents and the retailers with their inquiries by telephone or email.

Assisting with the sales report, excel , catalogue , to support manager and sales team .

Assisting manager to communicate overseas supplier for any inquiry when needed .

Assisting with normal office duties.

Retailer working experience is excellent, but it is not necessary.

-   Accounts Part

  • Responsibilities of the role will include, but are not limited to:
  • 2-3 years experience in the same role.

    Receipting Customer payments and matching them to debtor accounts

    Liaison/correspondence with customers, including:- following up late paying debtors, issuing statements, and credit claims approval and rejection.

    Customer rebates administration and reconciliations.

    Supplier Bill processing and recording in MYOB.

    Preparation of payment files.

    Correspondence with suppliers regarding bills and customers regarding invoices.

    Reconciliation of creditors' statements.
  • Bank reconciliation through bank statements.

    Inventory adjustments

    Liaising with the director.

- Skills, Attributes, and Experience Criteria

     A strong understanding and experience in both the accounts receivables and payables processes.

     Must have current knowledge/experience in the use of MYOB and the ability to learn a new POS system.

     Proficiency with using Microsoft Office (Excel / Word / Outlook).

     An impeccable standard of attention to detail and accuracy is essential.

     Excellent communication skills - verbal and written.

     Ability to work autonomously and as part of a team.

     Possess organizational and time management skills – the ability to multitask and meet deadlines

     Highly desirable attributes are a professional attitude, action-oriented, strong work ethic & trustworthiness.

- Benefits and Culture

     Stable work hours and work tasks

     Friendly family business and supportive team environment.

On-site parking available

Please note that only  Australian citizens or permanent residents with the right to work in Australia, and hold the drive license should apply for this position.

2-3 references required , if you think you are the right person to fill in this position, please send your email to

Employer questions

Your application will include the following questions:

  • Do you have customer service experience?
  • Do you have experience using MYOB?
  • Which of the following statements best describes your right to work in Australia?
  • Which of the following Microsoft Office products are you experienced with?
  • How many years of accounts payable , receivable experience do you have?
  • Do you have data entry experience?

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