Farm Management Support

At Lely, we believe in a sustainable, profitable, and enjoyable future for farming. Our mission is to make farmers' work easier while ensuring animal welfare and improved productivity. Lely is an international family-owned business with its headquartered in Maassluis, the Netherlands. From our head office, we work closely with nine clusters, each responsible for a group of countries. These clusters oversee several countries within a specific region, facilitating the coordination and management of local activities.

In addition, we collaborate with over 200 franchise partners worldwide. These Lely Centers are responsible for the sales and service of our solutions. We are looking for a Technical Service Specialist for our Lely Cluster in Australia and New Zealand.

Be part of the future of dairy farming 

Are you passionate about dairy farming and ready to make a difference in how farms operate today and into the future? 

Lely, a world leader in automated milking and dairy solutions, is looking for a Farm Management Support (FMS) Specialist to join our team in Melbourne. This role is ideal for someone with a dairy background who wants to combine their farming knowledge with technology and advisory work to support farmers across Australia and New Zealand. 

About the Role 

As an FMS Specialist, your role is to optimise farm performance by tailoring solutions to fit each customers' needs. You will apply your farm management expertise through data-driven tools and regular in-field visits, building long-term relationships with our Lely Centre's and farmers.  

You'll provide direct support to Lely farmers while also collaborating with local Lely advisors through training and coaching, helping them maximise the value of Lely's milking and digital farming systems. You'll be the link between Lely International, our local Lely team, and the Lely Centres – helping achieve success through training, coaching, and in-field support. 

What You'll Do 

• Train and certify Lely Centre FMS Advisors. 
• Support customers during the transition from conventional milking to robotics ensuring smooth implementation, as well as continuous proactive support for existing Lely customers 
• Provide on-farm and remote support to our Lely Centres. 
• Coach and mentor advisors to build long-term capability. 
• Work closely with vets, nutritionists, and other farm advisors to achieve the best results for farmers. 
• Share local farm insights with Lely International to improve products and services. 

We're looking for someone with: 

• A background in dairy farming or agricultural studies. 
• Strong understanding of dairy farm operations and the ability to interpret farm data. 
• Experience with robotic/automated dairy equipment (advantageous, but training provided). 
• Strong communication and coaching skills – confident with farmers and advisors alike. 
• Willing and able to travel regularly—locally, interstate, and overseas.
• Organised, customer-focused, and proactive in solving problems. 
• A good existing network in the Australia & New Zealand dairy industry (preferred). 

• Be part of a global leader in agricultural innovation. 
• Help farmers farm more sustainably with world-class technology. 
• Work with passionate colleagues in an international and supportive environment. 
• Access ongoing development training through the Lely Academy. 
• Play a key role in shaping the future of dairy farming in Australia and New Zealand. 
• Laptop, phone, company vehicle (with private use). 
• Annual salary of $80-95k where we like to see room for growth.

If you're passionate about dairy farming, thrive on solving technical challenges, and want to contribute to sustainable farming solutions, we'd love to hear from you.