Junior Medical Receptionist
3 days ago
About us
Perth Radiological Clinic (PRC) is WA's largest private medical imaging provider, with 23 clinics and hospital sites across the state. We deliver high-quality diagnostic imaging services with the latest technology and some of the best medical professionals in the industry. We're proud to be the official imaging partner of the Fremantle Dockers, Perth Glory, and the Perth and West Perth Football Clubs.
What is the role?
A great opportunity to enter the healthcare sector in an entry level position as a Junior Medical Receptionist in a permanent, full-time capacity. This role is based at our Subiaco site with travel to South Perth hospital as required, Monday- Friday with a 1 in 3 Saturdays mornings.
You'll provide excellent customer service to patients and stakeholders, making it a great opportunity for someone looking to advance in a customer-facing role. Full training will be provided during the first eight weeks, with ongoing support for your development.
Reporting to the Clerical Supervisor, your day will look like this:
- Provide a warm and welcoming experience for patients at the front desk, offering assistance when needed.
- Chaperone medical imaging procedures, ensuring patient comfort and safety throughout.
- Handle key administrative tasks, including the preparation and printing of consent forms with attention to detail.
- Coordinate the packing and dispatch of films/CDs for swift courier delivery, ensuring timely arrival.
- Act as a vital communication link between staff, technicians, and doctors, ensuring smooth workflow.
- Keep the reception and kitchen areas organized and welcoming for both staff and patients.
- Coordinate refreshments for doctors.
- Ensure strict confidentiality by securely destroying sensitive documents and protecting patient information.
- Proactively track and follow up on outstanding reports, ensuring timely completion and accuracy.
What do you need to be considered?
Ideally the preferred candidate will hold at least 1 year experience in a customer service role. You will be able to communication professionally both written and verbally and have the ability to learn and use software and systems. You will present with an approachable manner and display high level of patient care. While maintaining a valid driver's license and reliable transport.
What do we offer?
We offer a range of attractive benefits including:
- Perks: On-site parking reimbursement, uniforms provided
- Competitive Pay: Market-leading salaries reviewed regularly
- Professional Growth: Start or continue your career in patient care and admin with full training and ongoing development opportunities
- Health Benefits: Corporate discounts on private health insurance, gym memberships, and PRC services
- Brand-new Employee Assistance Program (EAP) Assure providing confidential counselling, coaching and support
- Generous Leave: Paid parental leave and long service leave after 7 years
How to apply
To apply, please submit your resume and a cover letter outlining your interest.
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from culturally and linguistically diverse communities.
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