Function Support

Job no: 496196

Work type: Casual

Location: Knox Civic Centre

Categories: Customer Service

About the role

We have an exciting opportunity for a Function Support - Casual to join our Civic Centre Operations Team in providing quality customer service through operational duties across the Civic Centre Function Rooms and Council site. We're seeking a flexible and reliable team member who is available to work varying shifts across weekdays and some weekends, including mornings, afternoons, and evenings, as required.

Reporting directly to the Head of Civic Centre Operations, you will provide operational support at the Civic Centre to ensure the success of meetings, conferences, event activities, and community bookings. You will demonstrate proactive communication skills and exhibit strong attention to detail in tight timeframes.

This is a casual role primarily based at our Civic Centre Located in Wantirna South.

This is a Band 3 classified role, remuneration will be $43.03 gross per hour (inclusive of 25% casual loading in lieu of annual leave, personal leave & public holidays) In addition, you will receive superannuation in accordance with the Superannuation Guarantee.

What you will bring to this role

The key selection criteria for this role are:

• Good interpersonal and verbal communication skills
• Ability to collaborate in a team and follow direction
• Ability to occasionally work independently on tasks
• Physically able to move furniture, bend, and use stairs as required
• Ability to set up and operate basic AV equipment (e.g., projectors, laptops, microphones, screens)
• Ability to make sound judgement and decisions within agreed processes.

How to apply

Please submit your application, including your resume and cover letter by 11:45pm Sunday 16 November 2025.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

For further information on this role please contact Sharene Macdonald, Head of Civic Centre Operations, at or on

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

• Opportunities to take on temporary roles or work in different teams to build skills and support career growth

• Support towards further study

• 50% off Knox Leisureworks memberships

• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit

Inherent requirements

To view the inherent requirements for this position please see attachment below.

Civic Centre Officer - Inherent Requirements Table

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

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Advertised: 07 Nov 2025 AUS Eastern Daylight Time

Applications close: 16 Nov 2025 AUS Eastern Daylight Time