Venue Manager

Venue Manager – Lead, Inspire, and Drive Hospitality Excellence at Canberra Labor Club

About Canberra Labor Club

Canberra Labor Club is a major leader in the ACT hospitality sector, operating four licensed clubs and a 4-star hotel across Canberra. We are committed to delivering exceptional experiences for our members, guests, and the local community. For more information, please visit

Join one of Canberra's leading hospitality organisations as a hands-on Venue Manager, where your leadership will shape great experiences for our members and guests while driving peak-time operations, food excellence, and a high-performing team. The role requires a visible leadership presence during peak periods — including alternating Friday and Saturday evenings, special events, and key days on the hospitality calendar — ensuring service excellence and strong engagement with both staff and members.

Key Responsibilities

• Report directly to the Chief Operating Officer (COO) and maintain close working relationships with other senior management team members

• Provide leadership and direction across all areas of the Club's operations

• Ensure smooth and efficient day-to-day service delivery

• Lead, mentor and support staff to foster a positive workplace culture and high performance standards

• Build a strong and engaged Duty Manager team through daily check-ins, regular monthly team meetings, and consistent mentoring

• Work closely with the Executive Chef to grow and strengthen busy food operations, driving both customer growth and quality of food and service

• Be a visible and hands-on leader during peak operational times, including alternating Friday and Saturday evenings, promotions, special events, and key hospitality calendar days

• Manage financial performance, including budgeting, cost control, and reporting

• Ensure compliance with all relevant legislative, regulatory, and licensing requirements, including Gaming, Liquor, WHS, AML/CTF, and Safe Food Handling practices

• Rostering, stock management, purchasing and administration functions

• Build and maintain strong relationships with members, staff, suppliers, and contractors

About You

• Demonstrated experience in a management leadership role within the club or hospitality sector

• Proven ability to lead and develop teams, with excellent communication and interpersonal skills

• Strong organisational and problem-solving abilities with a results-driven approach

• Sound knowledge of compliance obligations within the club and hospitality industry

• Tertiary qualifications in Business, Hospitality or related studies are highly desirable

• A hands-on, professional approach with a passion for service excellence

Mandatory Requirements

• Current RSA, RCG, Safe Food Handling, and First Aid

• Flexibility to be present and engaged during core operational times, including a rotating Friday and Saturday evening each month, plus major events and promotions on the hospitality calendar

Selection Criteria – Venue Manager

When applying, please provide a written response addressing the following:

1. Leadership and Team Management – Demonstrate experience leading and developing teams, including mentoring and engaging Duty Managers.
2. Operational Excellence – Provide examples of managing daily hospitality operations, including peak periods, food operations, and events.
3. Financial and Business Acumen – Outline experience managing budgets, cost control, and driving operational efficiency and profitability.
4. Compliance and Safety – Demonstrate knowledge and experience ensuring compliance with Gaming, Liquor, WHS, AML/CTF, and Safe Food Handling requirements.
5. Communication and Relationships – Provide examples of building strong relationships with staff, members, and other stakeholders.
6. Personal Attributes – Describe your hands-on approach, problem-solving abilities, professionalism, and flexibility to work evenings, weekends, and special events.
7. Mandatory Qualifications – Confirm current RSA, RCG, Safe Food Handling, and First Aid certifications. Tertiary qualifications in Business, Hospitality, or related fields are desirable.

What We Offer

• A leadership role within a respected and community-focused organisation

• Support from a professional and engaged management team

• A competitive remuneration package, commensurate with experience

• Ongoing professional development opportunities

• Assistance with relocation costs is available for interstate candidates (details available by contacting HR)

If you are a dynamic leader with a proven track record in hospitality management, we encourage you to apply.

How to Apply

Please submit your application, including a covering letter, resume, and written responses to the selection criteria, to:   Applications close 5:00pm Friday 17 October 2025.

All applications will be treated in strict confidence.