Payroll Officer

Big Red Group is the largest experience network in Australia and New Zealand and connects more than 3000 experience operators with customers.

Australian owned, Big Red Group operates an industry-leading platform, enabling the wholesale distribution of experiences through domestic and international partners, powering its renowned domestic marketplaces RedBalloon, Adrenaline, Experience Oz, and Everything NZ. Equipping in-destination experience retailing through hotels and travel agents through its Local Agent offering. As well as a suite of software products and services to support experience operators grow their businesses.

With a purpose to 'shift the way people experience life', Big Red Group seeks to reduce the tide of consumption. Encouraging people to choose 'stories over stuff' at every opportunity. Together with our experience operators, we are on track to deliver an experience every second by 2030.

We are The Experience Network.

The Role

We're looking for a detail-oriented Payroll Officer to manage end-to-end payroll processing for our team, ensuring accuracy, compliance, and a great employee experience. This is a part-time role (3 days per week), ideal for someone who enjoys autonomy, flexibility, and precision in their work.

You'll work closely with our People & Culture and Finance teams to ensure employees are paid accurately and on time, with all statutory obligations met.

Core Activities

• Process end-to-end payroll for all employees using Employment Innovations & Employment Hero.
• Maintain employee records and ensure accurate data entry for new hires, terminations, and employment changes.
• Review and interpret relevant Awards, the National Employment Standards (NES), and company policies to ensure compliance.
• Manage superannuation, PAYG, and other statutory deductions.
• Prepare and lodge reconciliation reports.
• Reconcile payroll-related accounts and assist with month-end reporting.
• Respond promptly to payroll-related queries from employees.
• Liaise with Employment Innovations' advisory team as required to ensure compliance and resolve complex queries.
• Support annual processes such as salary reviews, EOFY reconciliations, and audit preparation.

Experience and Skills Required

• Proven experience in end-to-end payroll processing (minimum 2–3 years).
• Hands-on experience with Employment Hero / Employment Innovations (highly desirable).
• Excellent and in-depth understanding of Australian payroll legislation, superannuation, tax, and NES.
• High attention to detail with strong numerical and reconciliation skills.
• Excellent communication and confidentiality.
• Ability to work independently and manage deadlines across a part-time schedule.

What's in It for You?

At Big Red Group, we're a high-growth, technology-led business that embraces innovation and change in a flexible, hybrid environment. Here, you'll join a passionate team dedicated to delivering exceptional experiences, and be part of a company recognised as an employer of choice in Australia.

What Sets Us Apart:

• Community Focus: Expect team days, co-design sessions, and learning opportunities. Our ESG commitment shapes everything we do, from responsible sourcing to sustainable office practices. Enjoy our Sydney office, located in the heart of Circular Quay with views of the Opera House.

• Genuine Connections: Build relationships beyond work with quarterly roadshows, employee resource groups, book clubs, offsites, and social events.

• Commitment to Your Growth: We offer 30 work-from-anywhere days, leadership development, Talent Academies, mentorship, paid parental leave, and wellness support to prioritize your growth and well-being.

Our Hybrid Culture approach sees all of our teams in-office three days a week for collaboration, including our Monday All In Day with a community lunch for the whole team. We believe we are better together.

At Big Red Group, we believe diverse perspectives drive innovation and success. We are an equal opportunity employer, committed to fostering an inclusive and supportive workplace where everyone – regardless of background, identity, or ability – has the opportunity to thrive.