Merchandise Administrator

2 weeks ago

Doncaster, Victoria, Australia AMES Australasia Full time $60,000 - $80,000 per year

Brief Description
Merchandise Administrator
Who we are?
You may not have heard of AMES Australasia before, but we can almost guarantee you own something we've brought to market. Our products are in the hands, sheds, homes and backyards of people all across Australia and New Zealand. We exist to design, create and efficiently supply innovative products that enhance the homes, landscapes and lifestyles of all our customers.

At our core, though, we are problem-solvers. We put our customers' needs at the heart of our decisions, and we have been first to market with innumerable innovations over the decades, fuelled by a combination of customer insights, in-house R&D capability, and carefully selected partnerships that drive us to be better.

We can do all of this because we're really picky about who we choose to join us. We hire people who care about the work, and care for each other. We believe that organisations need to be about purpose as well as profit. And we give our people opportunities that help them realise both their personal and professional potential, through these values:

  • Keep our Customers FIRST
  • Have a positive, caring and family attitude
  • Keep it real. open and honest… always.
  • BE the change we seek
  • Have a passion for winning
  • Make it Happen
  • Seek 'Win-Wins' for all
  • Treasure creativity
  • CELEBRATE… together

We also enjoy the backing of The AMES Companies, Inc (the largest suppliers of non-powered landscaping products in the United States), as a subsidiary of Griffon Corporation (NYSE:GFF).

We are AMES Australasia. Want to join us?

The Role and Responsibilities:
As the Merchandise Administrator, you will play a vital role in supporting the product lifecycle and ensuring the smooth execution of merchandise activities. You'll assist in managing samples, preparing showrooms, coordinating product data, and supporting marketing and sales initiatives. This role is perfect for someone who thrives in a collaborative environment, has excellent attention to detail, and enjoys multitasking.

Key Responsibilities:

  • Support the end-to-end product lifecycle, including product data entry, catalogue management, and maintaining accurate pricing and imagery.
  • Work with Product Managers to prepare showrooms, samples, and documentation for buyer meetings and marketing shoots.
  • Coordinate cross-functional activities between Product, Marketing, Sales, and Operations teams.
  • Track samples, liaise with vendors, and monitor delivery schedules.
  • Conduct competitor research and maintain a competitor data matrix.
  • Document standard operating procedures and continuously seek process improvements.

What You'll Bring

  • Strong administrative and organisational skills.
  • High attention to detail and accuracy.
  • Excellent communication skills with the ability to work cross-functionally.
  • Proactive attitude and ability to manage multiple tasks and deadlines.
  • Previous experience in a product, merchandise, or retail support role (preferred but not essential).

Above all, you'll be a terrific fit within the AMES Team, sharing ideas and enhancing the already strong, friendly and hardworking culture, which central to the success of our business.

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