Internal Sales Support

4 days ago

Wodonga VIC, Australia DOWELL WINDOWS Full time $60,000 - $80,000 per year

Founded in 1860, Dowell Windows has been in the building industry for over 165 years in the window manufacturing business. We are proudly Australian-owned and operated and continue to strengthen in the residential market. Our goal is to provide sustainable windows to our clients in the building industry at the highest standard.

At Dowell, our values - Care, Resilience, Integrity, Collaboration, and Excellence - are essential in guiding our decision-making, actions and the leadership behaviours we want to encourage.

About the Role:

We have an exciting opportunity for an Internal Sales Support to join the Wodonga team. Reporting to the Customer Service Manager VIC, you will be the first point of contact for the customers and sales team for all services. The role will draw on your sales skills and your ability build relationships with customers.

What We Offer:

  • Competitive Salary and Flexible Work Environment
  • Dowell Product Discounts
  • Ongoing Training and Support
  • Career Growth and Development Opportunities
  • Health and Wellness Programs
  • Employee Recognition Programs - Dowell Values Awards, Service Award

Your key responsibilities will include, but are not limited to:

  • Attending the showroom customers and providing comprehensive knowledge on Dowell products by staying up to date
  • Delivering on sale budgets and targets through continuous improvement on sales performance
  • Coordinating the sales effort by working with internal staff and external clients
  • Estimating customer quotes and processing customer orders using our V6 system
  • Managing customer complaints and implementing fixes to avoid future issues.
  • Maintaining an accurate record-keeping system and ensuring files are up to date
  • Producing quality solutions that satisfy all parties and following the call-up processes
  • Responding to customer inquiries such as answering phone calls, directing queries and maintaining emails

What We're Looking For:

  • Experience in selling products preferably within the building materials market
  • Excellent communication and organisational skills
  • Open, honest and authentic manner in your dealings
  • Resilient and a good problem solver
  • The ability to juggle tasks and prioritise
  • The ability to work well autonomously and in a team
  • Sound knowledge in Microsoft Excel, Word, Access, Outlook

If you're ready to take the next step in your career with a strong and supportive business, we'd love to hear from you Apply Now with your resume AND a 100-word or less summary on why you're the perfect fit for this opportunity.

For more information, visit our website:

Job Types: Full-time, Permanent

Pay: $70,000.00 per year

Benefits:

  • Employee discount
  • Professional development assistance
  • Salary packaging

Application Question(s):

  • Do you have experience in a sales role?
  • Which Microsoft Office products are you experienced with?
  • How many years' experience do you have as an Internal Sales Representative?
  • How many years' experience do you have in the construction industry?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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