Senior Manager

Position Summary & Primary Objectives
Reporting to the Director – Strategy & Consulting, the Senior Manager - Strategy & Consulting is responsible for leading a team of Strategy & Consulting specialists and acting as a trusted cyber security advisor to senior stakeholders in Australia's largest organisations.

The Senior Manager - Strategy & Consulting actively contributes throughout the engagement lifecycle, from identifying and qualifying opportunities, to delivery, managing engagement commercials and closure - in addition to ongoing management of client relationships. This is achieved by leading a team of Strategy & Consulting consultants and through building client trust by communicating with influence, demonstrating excellence in planning and execution, and contributing deep cyber security knowledge.

*Key Roles & Responsibilities*

• Evaluate customers' business needs and advise on strategic cyber security planning
• Manage all, or part of, a relationship with customers, including change management, account planning, and development of key relationships to lead to follow-on work
• Manage engagement teams, including project scoping and definition, work plan development and implementation, meeting preparation and facilitation, and project management
• Contribute to market development and offering development activities to grow the practice and create client value
• Contribute to the management of engagement financials to support sustainable and profitable client delivery
• Plan and coordinate the resources necessary to complete product implementation and preparation of major strategic proposals
• Perform rigorous analysis to identify potential value creating opportunities, developing cohesive conclusions, and presenting key findings at the executive level
• Identify, recommend, and establish innovative service offerings and ways to improve existing approaches through a thorough analysis and consultation process. Foster a culture of excellence. Challenge the way we do things and look for opportunities to improve on an ongoing basis
• Actively collaborate across CyberCX, and continuously look for ways to add value. Facilitate communication, partnerships, and cross-pollination across the business to allow teams to better engage and service customers
• Lead, coach, and build high performing teams to enable learning, development, and capability uplift. Understand each team member's skills, drivers, and aspirations. Continue to work with them to develop, raise capability, and build a career and progression plan
• Enhance team's effectiveness by taking ownership of team issues and goals. Create a culture of empowerment, collaboration, and accountability through consistent employee engagement
• Meet individual financial objectives and utilisation

Preferred Qualifications, Experience & Skills

• Experience working for a global consulting firm or large technology company in cyber security, ideally with experience across privacy or data management or strategic risk.
• Bachelor or master's degree in cyber security, business administration, accounting, finance, information system, computer engineering or related field is preferred.
• Experience coaching, mentoring, and leading others to build their capabilities, encourage employee engagement, promote a positive learning environment and deliver high quality outcomes for customers
• A demonstrated track record of providing impactful client outcomes through high-quality delivery, effective team management and delegation
• Strong experience in applying a strategic mindset and understanding how engagements fit into a broader business context
• Experience identifying opportunities and helping qualify and sell engagements

*Personal Attributes*

• Professional and ethical, you inspire trust and confidence through integrity and respect
• Customer-obsessed and a self-starter, you go above and beyond to deliver extraordinary results and experiences for customers
• You are a future-focused strategic thinker, who is comfortable in the unfamiliar
• You excel with strategic client management, complex delivery, and have expertise, passion, and finesse for delivering valuable business outcomes
• Innovative and open to change, you are focused on finding opportunities for continuous improvement and ways to optimise work processes
• A collaborative strong communicator with an enterprise mindset, you speak up and welcome all input, opinions, and questions
• Emotionally intelligent, you demonstrate empathy, connection, and assertiveness

About CyberCX
CyberCX is the leading provider of professional cyber security and cloud services across Australia and New Zealand. We are a trusted partner to private and public sector organisations helping our customers confidently manage cyber risk, respond to incidents and build resilience in an increasingly complex and challenging threat environment.

Through our end-to-end range of cyber and cloud capabilities, CyberCX empowers our customers to securely accelerate opportunities in the digital economy. Our services include: consulting and advisory, governance, risk and compliance, incident response, penetration testing and assurance, network and infrastructure solutions, cloud security and solutions, identity and access management, managed security services and cyber security training.