Operations Coordinator

3 days ago

Sydney, New South Wales, Australia Motor Platform Full time $60,000 - $80,000 per year
What is MotorPlatform?

MotorPlatform is Australia's fastest-growing Intra-dealer Marketplace. Our AI-powered software unifies vehicle valuation, trading and wholesale into one seamless ecosystem for dealerships, fleet operators and finance companies. Customers who adopt MotorPlatform see sharper margins, faster stock turn and a clear competitive edge.

Why this role exists

MotorMarket - our dealer-to-dealer marketplace, is exploding in volume, and every transaction needs a smooth hand-off from "sold" to "delivered." We're hiring a Transport & Logistics Coordinator to build the end-to-end process andpersonally run it: booking carriers, tracking moves and keeping vendors and buyers informed at every step.

The culture you'll be adding to

You'll work onsite at our Sydney Inner West Office, embedded in a fast-moving, close-knit team that thrives on face-to-face collaboration. We move quickly, share wins and back each other to solve problems the moment they arise. You'll have real influence from day one.

What we're looking for
  • You love designing SOPs and then jumping on the phone to lock in a carrier - same day.
  • Hyper-organised and disciplined; nothing slips through the cracks no matter how many moves are in flight.
  • Clear, confident communicator across phone, email and in-platform chat.
  • Proactive problem-solver who spots delays early, escalates fast and fixes issues before they hurt our buyers or sellers.
  • Systems-minded: comfortable living in SaaS platforms and automating repetitive tasks.
  • Team player who thrives in a supportive, no-ego culture.
Core responsibilities
  • Assist our wide variety of customers.
  • Map the full transport workflow, set SLAs and keep our MotorPlatform records up to date.
  • Book and manage every vehicle movement: pick-ups, drop-offs, in-transit tracking and POD collection.
  • Close the information loop - notify vendors and buyers of ETAs, changes and completed deliveries.
  • Verify and correct listing details (VINs, specs, images) before transport is arranged.
  • Coach dealer sales managers on entering precise information in MotorMarket.
  • Capture transport costs, damage reports and status updates directly in the platform - no rogue spreadsheets.
Experience & toolkit
  • 2–5 years in freight, transport, automotive logistics or comparable coordination roles.
  • Proficient with Google Sheets and workflow tools such as Jira or
  • Familiarity with Xero or MYOB for basic payables/receivables is a plus.
Why join us
  • Immediate impact - your workflow becomes the marketplace standard in week one.
  • Direct access to founders and product leaders; your feedback shapes new features.
  • Competitive salary, achievable bonus and genuine growth pathways as we scale.
  • Be part of a company revolutionising one of Australia's largest industries - right from the heart of it.
To apply

Click Apply Now with your CV and a brief cover letter describing a logistics challenge you owned from first booking to final delivery.

Strictly no recruiters.

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