Service Manager

1 week ago

Goondiwindi, Australia Black Truck & Ag Full time $80,000 - $120,000 per year

Location: Goondiwindi, Queensland

Business: Black Truck & AG

Company: Harvey Black Group

We are seeking an enthusiastic and motivated individual to lead our Goondiwindi Service Department. The Service Manager will play a pivotal role in overseeing daily operations, driving team performance, and ensuring exceptional customer experiences. This is an opportunity to join a well-established dealership group and grow within a supportive and community-focused environment.

Responsibilities:

  • Lead the Service Department with strong organisational and leadership skills, making informed decisions to optimise performance and efficiency.
  • Manage and monitor Service Department KPIs and financial outcomes to drive profitability and continuous improvement.
  • Build and maintain a positive team culture that values collaboration, professionalism, and exceptional customer service.
  • Foster strong relationships with customers and the local community, providing clear communication and high-quality service at all times.
  • Use effective listening and interpersonal skills to resolve customer concerns promptly and professionally.
  • Promote accountability, reliability, and initiative among team members.
  • Work with a diverse range of brands including Isuzu Trucks, Isuzu Ute, RAM, New Holland, Croplands and Agrowplow to name a few.

Requirements:

  • Proven experience in automotive service management (minimum 3–5 years).
  • Sound understanding of Service Department KPIs, operational processes, and financial management.
  • Strong leadership skills with a focus on developing people and fostering a positive team environment.
  • Excellent communication and relationship-building abilities.
  • Technical understanding of diagnostic software and multi-brand mechanical systems.
  • A proactive, customer-focused, and hands-on management style.

Benefits:

  • Competitive salary and benefits package.
  • Company vehicle, mobile phone, and laptop provided.
  • Monthly bonus incentives.
  • Ongoing professional development and career progression opportunities.
  • Supportive, family-oriented culture within a respected regional dealership network.
  • Opportunity to contribute to and be actively involved in the Goondiwindi community, supporting local events and initiatives.

If you're passionate about delivering outstanding customer service, leading a motivated team, and making a difference in your local community, we invite you to apply for the Service Manager – Goondiwindi position at Black Truck & Ag.

Join us in our commitment to excellence, teamwork, and "Customers for Life."

Apply now by sending your Cover Letter and Resume to or click 'Apply Now'.

  • Social Worker

    1 day ago

    Goondiwindi, Australia Darling Downs Hospital & Health Service Full time $60,000 - $90,000 per year

    What your day will look like….You'll deliver hands-on social work support at Goondiwindi Hospital and travel to nearby towns like Inglewood, Texas, and Millmerran. Your focus will be on helping individuals and families through direct care, advocacy, and teamwork. You'll manage a varied caseload, mentor students, and contribute to service improvements—all...

  • Operations Manager

    1 week ago

    Goondiwindi, Australia EE Waste Full time $90,000 - $120,000 per year

    A rare role has become available with our Goondiwindi branch Whether you are an experienced manager or looking to make the next move in your career, this could be the role for you.About the RoleWe're looking for an experienced and hands-on Operations Manager to lead our small team in Goondiwindi. This role oversees the day-to-day operations of our transport,...

  • Store Manager

    1 week ago

    Goondiwindi, Australia The Reject Shop Full time $80,000 - $120,000 per year

    Job no: 500626Work type: Full timeLocation: QueenslandCategories: Store ManagementYou've seen the headlines. You've heard the hype.The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong...

  • KFC Management

    1 week ago

    Goondiwindi, Australia Collins Foods Limited Full time $60,000 - $120,000 per year

    Lead the Bucket as one of our Managers at KFC GoondiwindiAre you ready to bring Big Flavour Energy to your next leadership role?We're on the lookout for bold, hands-on leaders of all levels to join the management team at KFC Goondiwindi  If you're all about people-first leadership, crave high energy, and know how to hustle with heart, this is your time to...

  • Customer Service Department Manager

    5 days ago

    Goondiwindi Regional, Australia Uline Full time US$85,000 - US$100,000

    Customer Service Department ManagerPay from $85,000 to $100,000 per yearTexas Branch2600 Rental Car Drive, DFW Airport, TX 75261Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers...

  • Store Manager

    1 week ago

    Goondiwindi, Australia The Reject Shop Full time $80,000 - $120,000 per year

    You've seen the headlines. You've heard the hype.The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.Goondiwindi is part of that journey, and we're...

  • Store Manager

    22 hours ago

    Goondiwindi, Australia Coles Group Full time $90,000 - $120,000 per year

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Regional...

  • HC Driver

    1 week ago

    Goondiwindi, Australia EE Waste Full time $60,000 - $80,000 per year

    About the RoleWe're on the lookout for an experienced and reliable Driver to join our transport and waste services team in Goondiwindi. You'll be operating various vehicles, handling waste management and logistics, and working closely with a small, supportive crew that keeps things moving safely and efficiently.How You'll Do ThisOperate various waste...

  • Reddy Express Goondiwindi

    5 days ago

    Goondiwindi, Australia OTR Full time $48,000 - $60,000 per year

    Req #2503Reddy Express Goondiwindi, 8 Mclean St, Goondiwindi, Queensland, AustraliaShareJob descriptionPosted Monday, 22 September 2025, 9:30 amReddy Express - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express),...

  • Water and Sewerage Treatment Plant Operator/Assistant

    3 weeks ago

    Goondiwindi, Australia Goondiwindi Regional Council Full time

    Overview Develop your career with Goondiwindi Regional Council, an innovative employer that listens, respects and values your contribution. We are proud of our communities and the key role you can play in making our region a great place to live and work. Council's commitment to high quality services means that we need talented, committed people - we need...