Receptionist

1 week ago

Australia Troocoo Full time $40,000 - $60,000 per year
Duties and responsibilities:
  • Provide reception and administration support to the Allied Health Providers including contributing to programs and project work, handling confidential information, and coordinating health and safety compliance and reporting.
  • Responsible for coordinating and managing a high level of accuracy with DVA and Medicare billing in the clinical setting as well as the timely reconciliation reporting requirements of billing procedures.
  • Manage all incoming and outgoing referrals. Establish new client records for incoming referrals in the electronic medical records system and other relevant databases in a timely manner.
  • Facilitate timely and accurate data entry of client information into relevant data bases and systems, ensuring records and files are stored and retrieved efficiently and securely.
  • Conduct daily opening and closing procedures for the Centre.
  • Management of all incoming and outgoing communications including email, mail, and referrals.
  • Prepare agendas for team meetings, attend meetings, and follow up action items as required.
  • Maintain and manage stationery resources as required.
  • Undertake general office housekeeping tasks in order to maintain a clean, tidy and welcoming environment for clients and visitors.
  • Provide administrative support to the Allied Health Practice Manager, Senior Allied Health Receptionist, Clinical Administration Officer, including any relevant work as directed.
Experience:
  • Friendly and caring experienced Receptionist, with an understanding of confidentiality and working in a mental health and allied health setting
  • Ability to maintain a calm and professional demeanour when liaising with clients who may be experiencing crisis or are vulnerable, including maintaining appropriate boundaries.
  • High levels of self-awareness, ability to adjust your communication style to suit your audience and client centred approach to your work.
  • Ability to use initiative and to be proactive with tasks as well as taking ownership of deliverables.
  • Intermediate computer skills, including proficiency with the Microsoft Office Suite
  • Flexibility in approach to work when unplanned demands conflict with meeting deadlines.
  • Excellent oral and written communication skills

Troocoo

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