Strategic Programs Delivery Manager

The position

The Strategic Programs Delivery Manager is responsible for the successful planning and execution of key strategic programs and projects across REIWA. This role sits within the newly established Strategic Programs Office (SPO), which is in its setup phase. As such, the successful candidate will play a key role in shaping foundational practices, frameworks, and processes that underpin the SPO's effectiveness.

Working closely with cross-functional teams, this role ensures initiatives are delivered on time, on budget, and in alignment with business objectives. The role leads a small team of Business Analysts (BAs), ensuring analytical rigour and high-quality business requirements underpin each initiative. Additionally, the role supports enterprise-wide program governance through KPI tracking, proactive risk management, and collaboration with the Leadership Team.

Who You Are

You're the kind of professional who brings clarity to complexity and focus to ambition. Pragmatic and composed, you balance strategic thinking with hands-on delivery. You know how to build momentum, influence across boundaries, and bring people together to get things done. You lead with credibility, calm under pressure, decisive when it matters, and always focused on outcomes. You challenge constructively, listen deeply, and know how to navigate competing priorities with respect and purpose.

You're curious by nature, open to new ideas, and motivated by helping others succeed. You take pride in building capability and creating the kind of structure that makes great work possible.

Key Responsibilities:

Program & Project Delivery

• Lead the end-to-end planning, scheduling, execution, and monitoring of key business and IT initiatives.
• Work collaboratively with stakeholders to develop business cases for capital investment approval.
• Ensure alignment of project activities with the strategic roadmap, coordinating with the EM – Strategic Programs.
• Oversee interdependencies and timelines across multiple workstreams.
• Manage relationships with external vendors and delivery partners to ensure alignment with project objectives, performance expectations, and contractual obligations.
• Oversee project and program budgets, ensuring financial control, accurate forecasting, and alignment with approved funding across the delivery lifecycle

Business Analyst Leadership

• Manage and support a team of 3 Business Analysts.
• Oversee the quality of analysis, requirements gathering, and process mapping.
• Mentor and develop Business Analysts to build capability and consistency across projects.

Strategic Coordination & Planning

• Ensure strategic programs are resourced appropriately with business-as-usual (BAU) teams.
• Work closely with internal stakeholders to prioritise initiatives and allocate capacity.

Enterprise Risk Management

• Provide enterprise-level visibility of program and project status.
• Identify, assess, and mitigate risks that may impact program delivery.
• Act as a point of escalation for program delivery issues.

Performance & Reporting

• Define, track, and report on program KPIs in collaboration with the Leadership Team.
• Present updates, risks, and recommendations at senior leadership and governance forums.

Key Selection Criteria

Experience & Knowledge

• Proven experience (5+ years) in project/program delivery roles within business and/or IT environments.
• Demonstrated experience managing Business Analysts or similar delivery-focused teams.
• Demonstrated experience managing external vendors or delivery partners within complex business projects.
• Strong knowledge of project delivery methodologies (Agile, Waterfall, Hybrid).
• Experience navigating enterprise-level stakeholder environments and cross-functional delivery.

Leadership & Communication

• Strong leadership capability with experience building team cohesion and performance.
• Confident communicator with the ability to translate technical and strategic ideas to varied audiences.
• Experience presenting to senior executives and working collaboratively with leadership teams.

Skills & Attributes

• High attention to detail and a structured, outcomes-focused mindset.
• Ability to prioritise, manage multiple workstreams, and remain adaptable under pressure.
• Strategic thinker who can connect project-level activity to enterprise outcomes.
• Strong interpersonal and stakeholder engagement skills.

How to apply

Please submit your application including a detailed cover letter that addresses the selection criteria, along with your current resume.

For further information about this position, please contact the Executive Manager, People and Culture via email at or by phone on

Please note: This opportunity is open only to applicants with permanent Australian working rights, and we kindly ask that recruitment agencies refrain from submitting applications or enquiries.

About REIWA

The Real Estate Institute of Western Australia (REIWA) is the peak body for the real estate sector, representing more than 90 per cent of active agencies across the state. We advocate for policies that support a stable property market across all sectors including residential, commercial, industrial, and agricultural real estate.

With more than 100 years of industry leadership and local knowledge, REIWA provides real estate professionals and the public with data, insight, and analysis to empower their property decisions. REIWA has a proud history of innovation as a Proptech pioneer, operating WA's leading property listings site

REIWA is also a registered training organisation and curates a dynamic program of events for industry and the broader community.