Patient Services Officer

2 days ago

Innaloo WA, Australia SKG Radiology Full time $45,000 - $60,000 per year

About us

SKG Radiology is proudly West Australian and proud partners of the West Coast Eagles, Perth Wildcats, Western Force, Perth Lynx, Perth Heat, West Coast Fever, the WACA and a number of local football clubs. Established in 1981, SKG Radiology is recognised for its excellence in providing consistent patient care and a wide range of professional services from X-ray to Ultrasound, LOW-DOSE CT scans, MRI and Nuclear Medicine. Market-leading technology including EOS weight bearing x-ray and the latest 3T MRI scanners keeps SKG Radiology at the forefront of diagnostic imaging innovation.

About the role

Our Patient Services team is responsible for liaising with medical specialists, GPs, patients and members of the general public; assisting with everything from general enquiries to the co-ordination of bookings over the telephone.

In the role of Patient Services Officer you will be the first point of contact for people choosing our company and therefore can make or break our reputation hence a welcoming, professional and accurate approach is key.

The successful candidate will demonstrate the following:

  • An understanding that all communication is via the telephone with no face to face customer interaction
  • A consistent Patients First focus
  • Exceptional customer service skills
  • Polite phone manner
  • The ability to multi task and adapt quickly to different situations
  • High degree of computer literacy
  • Keen attention to detail
  • A warm approach with the ability to converse with people from diverse social and cultural backgrounds

This is a Full Time position – 75 Hours per fortnight

Due to the nature of the position, flexibility is key as shift start and finish times will be variable and include weekend shifts. There is an expectation of this role to work hours across the full week as per the department roster.

Please note that our Patient Services office is located in the suburb of Innaloo.

Working with SKG Radiology

At SKG, we are dedicated to being an employer of choice by promoting a positive and caring work environment for our employees.

  • Friendly and supportive team environment
  • Long standing and successful company, 40 + years
  • Ability to accrue time off in lieu
  • Paid parental leave policy
  • Committed to our employees' health and well-being, providing access to an Employee Assistance Program
  • Access to a discounted rate with a prominent corporate health fund
  • Access to discounted gym membership
  • Discounted fees on SKG services for staff and family members
  • Rewards and Recognition Program
  • Competitive remuneration package

Interested?

If this role sounds like you, we would love to hear from you and will be in touch if you are shortlisted for this opportunity.

Applications close Thursday 23 October 2025 however SKG reserves the right to begin the recruitment process before the applications close date.

  • Patient Services Officer

    2 weeks ago

    Innaloo, Australia SKG Radiology Full time

    **About us** SKG Radiology is proudly West Australian and proud partners of the West Coast Eagles, Perth Wildcats, Western Force, Perth Lynx, Perth Heat, West Coast Fever, the WACA and a number of local football clubs. Established in 1981, SKG Radiology is recognised for its excellence in providing consistent patient care and a wide range of professional...

  • Patient Service Assistant

    2 weeks ago

    Spearwood WA, Australia Fresenius Medical Care Full time

    PRIMARY PURPOSE OF THE ROLETo provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.KEY RESPONSIBILITIESProtects the rights of...

  • Episode Support Officer Radiology

    2 weeks ago

    Innaloo, Australia SKG Radiology Full time

    **About us** SKG Radiology is proudly West Australian and proud partners of the West Coast Eagles, Perth Wildcats, Western Force, Perth Lynx, Perth Heat, West Coast Fever, the WACA and a number of local football clubs. Established in 1981, SKG Radiology is recognised for its excellence in providing consistent patient care and a wide range of professional...

  • Patient Care Assistant

    2 weeks ago

    Murdoch WA, Australia Aegis Health Full time

    Full-Time / Part-Time / Casual Positions AvailableMinimum 2 years of experience.Join our team, and our mission.We are revolutionising Health care in our new state-of-the-art Facilities by empowering recovery through a holistic and community integrated Health Care model.About Aegis HealthAegis Health has a guiding philosophy and deep commitment to quality...

  • Patient Advocate/Medical Receptionist

    2 weeks ago

    Perth Eastern Suburbs WA, Australia Next Practice East Perth Medical Centre Full time $57,000 - $63,000 per year

    Patient Advocate/Medical ReceptionistNext Practice East PerthMedical Administration (Healthcare & Medical)Part TimeNext Practice East Perth is looking for a Patient Advocate (Medical Receptionist) of exceptional quality. Someone who is invested in going above and beyond, delivering emotionally intelligent customer service and patient care that aligns with...

  • Experienced Receptionist

    1 week ago

    Innaloo, Australia Perth Physiotherapy and Pilates Full time

    **Receptionist - Part Time | Physiotherapy & Pilates Clinic** - Innaloo | $35+ per hour (casual)_ Are you a friendly, motivated and organised person who loves helping people? Perth Physio & Pilates is looking for an experienced Receptionist to join our supportive team. We’re a hands-on clinic offering physiotherapy, rehab and Pilates, and pride ourselves...

  • Experienced Receptionist

    1 week ago

    Innaloo, Australia Perth Physiotherapy and Pilates Full time

    **Receptionist - Part Time | Physiotherapy & Pilates Clinic** - Innaloo | $35+ per hour (casual)_ Are you a friendly, motivated and organised person who loves helping people? Perth Physio & Pilates is looking for an experienced Receptionist to join our supportive team. We’re a hands-on clinic offering physiotherapy, rehab and Pilates, and pride ourselves...

  • Parking Officer

    2 weeks ago

    Murdoch WA, Australia Serco Full time $48,000 - $72,000 per year

    Parking Officer - Full Time - 6 month contract - $34.43 an hour + SuperMonday - Friday: 06:00am - 2:00pmSerco is a place where you can growJoin a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.We offer plenty of room for you to grow and flexible benefits to support every stage of your...

  • Customer Service Officer

    4 days ago

    Onslow WA, Australia SHIRE OF ASHBURTON Full time $6,460,480 per year

    Residential – OnslowFull-timeStarting salary: $64,604.80 p.a. pro-rata negotiable, plus allowances6 weeks Annual LeaveSuper matching scheme.Supportive TeamOpportunity for developmentAbout the PositionDo you thrive in a busy front-facing role and enjoy helping people? A career as a Customer Service Officer could be right for you.The Shire of Ashburton is...

  • Patient Care Coordinator

    6 days ago

    West Perth WA, Australia Nexia Health Full time $60,000 - $75,000 per year

    Are you an organised, compassionate professional who thrives in a fast-paced, people-focused environment? Nexia Health is seeking 2 exceptional individuals to join our team as Client Care Coordinator and Customer Relations Officer.In these pivotal roles, you will deliver the highest level of client care and customer service, acting as the welcoming face and...