Patient Advocate/Medical Receptionist
2 days ago
Patient Advocate/Medical Receptionist
Next Practice East Perth
Medical Administration (Healthcare & Medical)
Part Time
Next Practice East Perth is looking for a Patient Advocate (Medical Receptionist) of exceptional quality. Someone who is invested in going above and beyond, delivering emotionally intelligent customer service and patient care that aligns with our culture and values of creating centres of excellence.
The patient advocate's core purpose is to efficiently and effectively perform administrative tasks within the clinic. It's a hands-on role and essential to the successful running of the practice, particularly as it includes being one of the first points of contacts for patients and visitors. Providing an optimal patient experience and the smooth operation of the Next Practice concept is essential.
Patient advocates have a key responsibility to support the patient and the clinicians; the primary shared focus is to ensure that each patient receives seamless and supportive care with a focus on health outcomes.
Key Responsibilities
- Working as part of a team with the Practice Manager, you will ensure provision of exceptional support services to medical providers, nurses and patients.
- Access, co-ordinate and manage patient medical records with utmost confidentiality.
- Responding to telephone calls, patient triage and booking patient appointments.
- Ensuring patients feel welcome, offer assistance when required and ensure they feel valued.
- Identify, record and process billing and fee payment instructions.
- Document scanning, managing communication channels including emails and general administrative tasks.
Skills and experience
- Prior experience as a Medical Receptionist preferably in a health care facility.
- Excellent communication, customer service, organisational and interpersonal skills.
- Proficiency and familiarity with medical software and IT systems including Microsoft Office/Excel.
- A friendly, professional and a patient-focused approach.
Benefits
- A supportive and rewarding work environment.
- Competitive remuneration.
- Opportunities for professional development and career progression.
- Flexible working arrangements.
About Next Practice
Next Practice has a passion for innovation, reimagining the patient, GP, and clinic experience. We are transforming our location within the brand new Shoppe on Langley precinct in East Perth, into a state-of-the-art health beacon for the local community and creating a new kind of care for the future.
We've designed and created a bespoke medical centre with a deep understanding of healthcare settings and tailored to provide private spaces for consultations and examinations where patients feel comfortable, and their concerns addressed in a satisfactory manner.
How to apply
Please click the 'Apply' button or contact Tanya Dsouza at
Only shortlisted applicants will be contacted.
Job Type: Part-time
Pay: $29.00 – $30.00 per hour
Expected hours: 24 – 30 per week
Benefits:
- Professional development assistance
Education:
- High School (Year Preferred)
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
-
Patient Advocate/Medical Receptionist
2 weeks ago
East Perth, Western Australia Next Practice East Perth Full time $60,000 - $80,000 per yearNext Practice East Perth is looking for a Patient Advocate (Medical Receptionist) of exceptional quality. Someone who is invested in going above and beyond, delivering emotionally intelligent customer service and patient care that aligns with our culture and values of creating centres of excellence.The patient advocate's core purpose is to efficiently and...
-
Medical Receptionist
1 week ago
Queens Park WA, Australia QUEENS PARK MEDICAL CENTRE Full time $40,000 - $60,000 per yearJoin Our Team – Part-Time Medical Receptionist WantedWe're looking for a friendly and professional Part-Time Medical Receptionist to join our team at Queens Park Medical Centre in Queens Park, WA. Help us provide exceptional service to our patients and support the smooth operation of our practiceKey Responsibilities:Greet and assist patients with a...
-
Medical Receptionist
1 week ago
Perth, Australia GP West Medical Group Full time**EXPERIENCED MEDICAL RECEPTIONIST POSITION AVAILABLE!** GP West have been serving the medical needs of the local community throughout Perth metropolitan area with 17 Medical Centres operating. GP West employ over 130 medical and non-medical staffs who help to deliver the needs of the community in an efficient way. All medical centres are AGPAL accredited...
-
Medical Receptionist
1 week ago
Perth, Australia GP West Medical Group Full time**EXPERIENCED MEDICAL RECEPTIONIST POSITION AVAILABLE!** GP West have been serving the medical needs of the local community throughout Perth metropolitan area with 17 Medical Centres operating. GP West employ over 130 medical and non-medical staffs who help to deliver the needs of the community in an efficient way. All medical centres are AGPAL accredited...
-
Medical Receptionist
4 days ago
Perth, Western Australia Highland Medical Full time $40,000 - $60,000 per yearEmployment Type: Part-TimeLocation: Unit 4/210 Wanneroo Road, Madeley 6065Pay Rate: $24+ an hour (Depending on Experience)At Highland Medical, we are dedicated to providing exceptional healthcare services with a patient-first approach. Our team values professionalism, compassion, and efficiency in creating a welcoming environment for our patients. We are...
-
Medical Receptionist
2 weeks ago
Perth, Australia Perth Medical Centre Full timeWe are looking for a Medical Receptionist to join our friendly practice within the Perth CBD. This is a casual position to cover sick days and annual leave Essential Criteria - Medical reception experience - Able to work as part of a team - Multitasking ability - Excellent communication and time management skills - Experience in Medical Director and...
-
Medical Receptionist
4 days ago
Port Kennedy WA, Australia Kennedy Bay Medical Centre Full timeThe role of medical receptionist is a very critical role. The successful candidate will support the vision and mission of Kennedy Bay Medical Centre in coordinating the clinic and staff to a standard of excellence.Pay rate will be discussed based on experience and in accordance to the Health Professionals and Support Services Award.Opportunity to move to...
-
Medical Receptionist
2 weeks ago
Perth, Australia GP West Medical Group Full time**EXPERIENCED MEDICAL RECEPTIONIST POSITION AVAILABLE!** GP West have been serving the medical needs of the local community throughout Perth metropolitan area with 17 Medical Centres operating. GP West employ over 130 medical and non-medical staffs who help to deliver the needs of the community in an efficient way. All medical centers are AGPAL accredited...
-
Medical Receptionist-Gwelup
4 days ago
Perth, Western Australia GP West Medical Group Full time $45,000 - $60,000 per yearEXPERIENCED MEDICAL RECEPTIONIST POSITION AVAILABLE IN GWELUPGP West have been serving the medical needs of the local community throughout Perth metropolitan area with 14 Medical Centers operating. GP West employ over 130 medical and non-medical staffs who help to deliver the needs of the community in an efficient way. All medical centers are AGPAL...
-
Medical Receptionist
7 days ago
Greater Perth Area, Australia Queens Park Medical Centre Full time $45,000 - $60,000 per yearJoin Our Team – Part-Time Medical Receptionist (Queens Park, WA)Are you a warm, organised, and professional individual with a passion for patient care? Queens Park Medical Centre is looking for a Part-Time Medical Receptionist to be the welcoming face of our practice and help keep things running smoothly. What You'll Be DoingGreeting and assisting patients...