Trainee Administration Assistant

Trainee Certificate III Business Administrator

• Permanent part time
• 9.00am to 4.00pm, Tuesday to Friday, 28 hours per week
• Located at our Wollongong Head Office

Working at Big Fat Smile, there's a lot to smile about. The trust you'll be given in exchange for your expertise. The freedom you'll be given to make a difference and enrich the lives and minds of our children and families in their communities.

Big Fat Smile is a not-for-profit that plays a pivotal role in the lives of thousands of children and families across Australia. We are early education enthusiasts, with 35 community preschools, long day care centres and fun clubs, and a variety of community and inclusion programs. Each one dedicated to giving every child the best start in life. And each well-respected for the work it does.

What you will do

• Coordinating the day-to-day administrative duties of the organisation
• Greeting and directing visitors into the organisation
• Coordinate mail and courier deliveries and incoming packages
• Provide support for meetings, coordinate catering, manager bookings and calendar of meeting rooms, and maintain meeting rooms
• Provide support for fleet vehicle bookings
• Maintain and update contact lists
• Providing support to head office staff for general office enquires

What you need to succeed

• A strong commitment to completing a Certificate III in Business Administration, please note course fees will be covered by Big Fat Smile
• Dedication to consistently meeting all training and job requirements, including completing all study outside of work hours and finishing the course within the required timeframe – failure to do so will result in termination of employment
• Hourly pay rates range from approximately $10.86 to $22.05, subject to award requirements including highest year of schooling completed, years post schooling, with increases applicable upon completion of certified training.
• This role is based in the office and requires a regular on-site presence, so working from home isn't available.
• A cleared and valid Working with Children Check (for paid work)
• Basic Microsoft Office skills
• Excellent time management and the ability to prioritise effectively
• Strong attention to detail
• Problem-solving mindset
• Clear and professional written and verbal communication skills

What you need to succeed

There are lots of reasons why a role with us is rewarding

• You will feel supported by a Total Well-being Platform that gives you access to self-assessments, articles, toolkits, podcasts, perks and savings, and other resources.
• You will have the financial peace of mind with 60% discount on early learning and care and out of school hours care services.
• You can save money with our Benefits Platform with meaningful discounts from over 500 retailers on everyday purchases, including groceries, cinema tickets, clothing,

How to apply

Please send us:

Please include your resume and a brief cover letter addressing the questions below to ensure your application is considered.

• Are willing and able to complete the study components of this traineeship and have access to online materials from home.
• Acknowledge you understand the trainee pay rate.
• Have completed (or started) any formal online study before — please list the courses and indicate if they were completed.
• Can explain why you want to work in administration and why you applied for this traineeship.
• Can share what you hope to learn from this role.
• Are comfortable driving a positive team culture, encouraging collaboration, and being confident in social situations.

Join us and you'll be smiling too, when you make more of a difference.

Safeguarding children is embedded in all we do. Through our Child Safe Framework and Values, we are committed to ensuring the safety and well-being of all children entrusted to our care.