Service Lead

Service Leader | Minds Alive, Counselling & Parenting Program | Mackay or Sunshine Coast

• Employment Term: Permanent Part-time (60.8 hours per fortnight)
• Location: Mackay or Sunshine Coast
• Remuneration: $55.72 p/hr + 12% super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.

As a Service Leader, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let's make a meaningful difference, together

Your part in our UnitingCare team

We are currently seeking a Service Leader to join the UnitingCare based in either Mackay or Sunshine Coast supporting Minds Alive Mackay, Minds Alive Sunshine Coast along with Counselling and Parenting Programs on the Sunshine Coast.

Minds Alive program works with youth who are at risk of developing a mental health disorder or whose life is already impacted by one. The program offers early intervention providing case management to support children and young people, aged between 0-18, who are presenting with early signs of mental illness and also offers support their parents or carers.

Counselling for Adults on the Sunshine Coast offers general counselling services and covers a wide range of personal problems to assist supporting people of all backgrounds to get their life on track.

Parenting Support Program on the Sunshine Coast is an early intervention program aimed at keeping vulnerable families together by given parents the tools to safely care for their children through parenting advice and practical support.

The Service Leader manages the day-to-day operations of the service, providing leadership to small team with emphasis on high quality, best practice service delivery.

Key Responsibilities:

• Lead and manage all aspects of the Service to ensure that goals and objective are met.
• Provide leadership to staff within the Service with a focus on ensuring quality supervision, professional development and performance management
• Assist in the implementation and monitoring of the Services' budget and client information systems and provide internal and external reports.

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link:

Salary Packaging Explained
- Staff Discounts: Participation in our team member purchasing program
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunities to challenge yourself, grow and make a meaningful difference
- Flexible work arrangements to support work-life balance
- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We'd love you to be part of our UnitingCare family

Joining our Lifeline, team, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children
• implement measures to prevent child abuse and neglect within our services
• appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.