Administrative Officer – Residential Care Facility

5 days ago

Indooroopilly Queensland, Australia The Ethnic Communities Council of Queensland Limited Full time $60,000 - $80,000 per year

Location: Indooroopilly. Close to public transport routes and other facilities.

Administrative Officer – Residential Care Facility

Employment Type: fixed term full-time until February 2027. Maternity Leave coverage.

About the Role

This role is essential in ensuring the smooth operation of our facility. You will be the first point of contact for residents, families, and staff, and play a key role in maintaining accurate records, coordinating staff onboarding, and supporting compliance and reporting processes.

What you'll be doing - includes but is not limited:

  • Manage incoming enquiries and correspondence, both via phone and email
  • Provide administrative support to the team, including data entry, filing, and general office duties
  • Support new resident admissions and upload documentation into the healthcare platform
  • Assist with the organisation and coordination of meetings, events, and other activities
  • Maintain service and maintenance registers and schedule equipment servicing
  • Maintain and update the organisation's databases and records
  • Contribute to the development and implementation of administrative processes and procedures
  • Provide support for project work and special initiatives as needed

What we're looking for

  • Demonstrated experience in an administrative or office support role, preferably in the aged care sector.
  • Excellent communication and interpersonal skills, with the ability to liaise effectively with a diverse range of people
  • Strong organisational and time management skills, with the ability to prioritise tasks and work to deadlines
  • Proficient in the use of Microsoft Office suite, including Word, Excel, and Outlook
  • Experience in maintaining databases and records management systems
  • A commitment to the principles of multiculturalism and a demonstrated understanding of the needs of culturally and linguistically diverse communities

Only Shortlisted applicants may be contacted. No agencies please.

We Offer

  • Get up to $15,900 of your income tax-free through Salary Packaging and $2,650 meal & entertainment structuring.
  • Multicultural working environment.
  • Employee Assistance Program.

About Us

The Ethnic Communities Council of Queensland (ECCQ) has a history of serving multicultural communities since 1976. Established in 1976, ECCQ has a long and proud history of contributing to the development of Queensland as a successful multicultural society. ECCQ has delivered culturally appropriate in-home aged care since 1988 under its Diversicare brand and residential aged care services under its Berlasco brand. In addition, we run a number of advocacy, health & diversity education programs.

We value a diverse workforce and strive to ensure our workplaces are welcoming and enabling to people of all backgrounds.

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