Aged Care Specialist
7 days ago
We are seeking a seasoned Social Worker or Aged Care Specialist to partner with our General Manager to ensure our retired Brothers access the maximum supports available through My Aged Care - quickly and smoothly. If you know the system inside-out and love cutting through delays to deliver real outcomes, we'd love to hear from you.
What you'll do- Audit current supports for each Brother and identify gaps, entitlements and upgrade opportunities (HCP levels, CHSP, STRC, residential options, respite, supplements as applicable).
- Fast-track My Aged Care: make/triage referrals, coordinate ACAT/RAS assessments, pursue priority reviews, manage waitlists, and secure interim services.
- Build individual care plans and coordinate providers (home care, allied health, clinical services), including service changes and package upgrades.
- Navigate the My Aged Care Portal on behalf of the person (representative arrangements), handle documentation, consents, and correspondence.
- Work closely with GPs, assessors, hospitals, and providers to resolve blockers and expedite starts.
- Provide clear reporting on progress, risks, and outcomes to leadership.
- Travel to visit Brothers as needed (primarily NSW/VIC/QLD).
- Significant, hands-on experience with My Aged Care, including ACAT/RAS processes, HCP activation/upgrade pathways, CHSP bridging, and provider onboarding.
- Tertiary qualifications in Social Work, Nursing, Allied Health, Gerontology, or similar.
- Demonstrated success accelerating access to services and optimising entitlements for older Australians.
- Skilled case coordination, advocacy, and stakeholder management (clinicians, assessors, providers, families).
- High professional standards: confidentiality, dignity, cultural and faith awareness; trauma-informed practice.
- Strong documentation/reporting skills; comfort working autonomously and to deadlines.
- Current driver's licence; ability to travel.
- National Police Check (or willingness to obtain) and current influenza/COVID-19 vaccination status suitable for visiting aged care settings.
- Full Australian working rights.
- Mission-driven work with immediate impact for a respected Catholic religious order.
- Senior sponsorship and quick decision-making - get things done without red tape.
- Competitive salary arrangement, commensurate with experience.
- Initial 6-month engagement with a clear path to extension based on outcomes.
Please send your Resume and a Cover Letter via SEEK "Apply"
Your Cover Letter should include:
- one example where you fast-tracked My Aged Care access or a package upgrade, and
- your approach to auditing and closing support gaps across a small cohort.
Failure to submit a Cover Letter addressing the above will result in an unsuccessful application.
Regrettably we are only able to contact shortlisted candidates.
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