Family and Sexual Violence Service System Navigator

5 days ago

Ballarat, Victoria, Australia 929f0296-5d94-4656-9c03-9e43015041b1 Full time $60,000 - $90,000 per year

Ballarat Regional Multicultural Council Inc. (BRMC) is the leading multicultural agency in the Central Highlands and Grampians Region

Ballarat Regional Multicultural Council (BRMC)

Part-time (0.6 FTE, 22.8 hours/week) Fixed-term until end Feb 2027

Level 6.1 SCHADS Award

Make a Difference Every Day

Join the leading multicultural agency in the Central Highlands and Grampians Region. At BRMC, we empower women and families from diverse backgrounds to live safely and thrive.

We're seeking a compassionate and skilled Service System Navigator to strengthen culturally safe, trauma-informed responses for multicultural women experiencing family and sexual violence.

About the Role

Reporting to the Family & Sexual Violence Community Engagement Manager, this role is BRMC's first point of contact for FV/SV referrals with a primary focus on client navigation and consultation, and a secondary focus on regional system coordination and integration. You will:

  • Provide initial consultation as the first point of contact
  • Conduct risk assessments and safety planning
  • Provide information, advocacy, and short-term support
  • Make warm, culturally safe referrals to appropriate specialist services.
  • Offer short-term bridging support until a specialist service accepts the case. Note: this is not an ongoing case-management or counselling role; clear role boundaries apply.
  • Help strengthen collaboration across FV and SV services

This is a critical role in improving system coordination, access, and outcomes for multicultural communities in Ballarat and the surrounding region.

What You'll Bring

Applicants must have current Australian work authorisation at the time of application.

  • Tertiary qualifications in Social Work, Human Services, or related field
  • Minimum 4 years' experience in counselling, casework, or case management
  • Strong understanding of MARAM Framework and trauma-informed, feminist practice
  • Experience working with women from multicultural and refugee backgrounds
  • Excellent communication and cross-cultural skills
  • Current WWCC, driver's licence, and Police Check

Why BRMC?

  • Inclusive and flexible workplace culture
  • Collaborative partnerships with WRISC, CASA, and Berry Street
  • Opportunities for professional development
  • Make a real impact in the lives of women and families
  • Collaborative partnerships with WRISC, CASA, Berry Street, TOD and other FV & SV service providers.

Applications close:
 9am Monday 1 December 2025

To receive
the Position Description and to apply, c
ontact
Helen Bennetts via email at 

Apply
with your resume and a brief cover letter addressing the key criteria found in the Position Description.

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