Branch Manager
2 days ago
About our Company
Complete Steering Australia is a respected name in Australia's heavy vehicle steering industry, known for our commitment to quality and customer service. We provide specialist product sales, support and repair services for a wide range of heavy vehicle steering applications.
We are now seeking a
Branch Manager
to lead our
Brisbane branch in Yatala
, ensuring smooth
day-to-day operations, strong team leadership and ongoing business growth.
About the Role
The
Brisbane Branch Manager
will oversee all operational, sales and safety aspects of the branch. You will lead a small, dedicated team, drive profitability and maintain the high standards our customers expect.
This role is ideal for a hands-on manager with a strong technical understanding of heavy vehicle's and a proven track record in leading workshop teams.
Key Responsibilities
Operations & Administration
- Oversee daily branch operations.
- Monitor sales and expenses to achieve profitability targets.
- Maintain accurate records of workshop jobs, invoicing, purchasing and reporting.
- Manage inventory and ensure a clean, organised workshop environment.
- Support ISO9001 compliance and assist with annual audits.
Team Leadership
- Lead, manage and support workshop staff to deliver quality repairs on time and within budget.
- Foster teamwork, accountability and continuous improvement.
- Maintain a positive, safe and professional workplace.
Sales & Customer Relations
- Drive growth by increasing workshop billable hours and product sales.
- Build strong, long-term relationships with customers to promote repeat business.
- Ensure all enquiries and repairs are handled efficiently and professionally.
- Represent the CSA brand with integrity and service excellence.
Compliance & Workplace Safety
- Ensure compliance with all workplace health and safety regulations and company policies.
- Promote a safety first culture and actively participate in audits and inspections.
Skills & Experience
Essential:
- Proven experience in a management or supervisory role within the transport or mechanical repair industry.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication, organisational and problem-solving abilities.
- Sound computer literacy, including report writing and documentation management.
- Customer-focused approach with a commitment to quality and service delivery.
- Ability to work under pressure and meet deadlines.
Preferred:
- Mechanical trade qualifications (heavy vehicle or related field).
- Current driver's licence (HA or MC highly regarded).
- Forklift licence (desirable, not essential).
Why Join The Team?
- Established and respected national company.
- Supportive leadership and collaborative team environment.
- Opportunity to make your mark and grow the Brisbane branch.
- Competitive remuneration package with bonuses and a company vehicle.
- Ongoing training and professional development.
Apply Now
If you're a
motivated leader with mechanical experience
and are looking for a long-term career in a specialist industry, we want to hear from you.
Apply now with your
resume and short cover letter
outlining your relevant experience.
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