Home & Investment Lending Manager - Surfers Paradise, QLD

Req ID: 103822

Department: AR Branch Network

Division: Australia Retail

Location: Gold Coast

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

Role type: Permanent, full time

Role location: ANZ Surfers Paradise Branch - Shop G017-G019 Cavill Lane 3113 Surfers Paradise Boulevard, Gold Coast QLD 4217

We believe ANZ's a great place to develop your lending career, here's why:

Be part of a team committed to growth

ANZ is committed to growth in the Australian home and investment lending market and we're recruiting more lending managers to support our aspirations.

We're making it easier and faster for our customers and you

In addition to hiring more lending managers, we're heavily investing in marketing and activity to drive greater customer awareness and leads, as well as making significant investments in our lending operations to improve turnaround times and service quality.

You'll be supported in developing your capability and career

As an ANZ Home & Investment Lending Manager you are supported by dedicated capability coaches to help grow your skills as a lender and expand your business opportunities and sources of referrals. Our lending career pathways provides for career progression and promotion within ANZ.

Be rewarded for your contribution

Our new approach to remuneration for Home & Investment Lending Managers means you'll be competitively rewarded for contributing to our growth.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

What will your day look like?

As a Home and Investment Lending Manager, you will have the opportunity to:

• Support customers to save for, buy, and own their own home or investment property
• Build strong relationships with customers to coach them through the home loan journey
• Deliver exceptional customer experience
• Build your own lending capability with great training and development opportunities, and
• Gain excellent transferrable lending skills which can take you many places within the bank and across the financial services industry.

What will you bring?

To be successful in this role, you will ideally bring the following:

Demonstrated residential lending and retail banking experience

Experience working in a sales role that has financial targets and building a pipeline of prospective business

Exceptional stakeholder engagement skills and relationship building expertise, coupled with the desire to build your network and promote ANZ

Strong customer focus and the ability to effectively network to build customer and community connections

Financial savvy, with a keen attention to detail

An active user and promoter of technology to educate customers about digital solutions

The ability to multi-task and be highly adaptable to change and ambiguity

Excellent communication skills, coupled with great presentation and interpersonal skills

A proactive attitude and the desire to be part of a productive, supportive and collaborative team environment

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, and we actively encourage people to try new things. So, if this role interests you and you feel you have most of these things in your toolbox, we'd love to hear from you

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

. You can apply for this role by visiting ANZ Careers and searching for reference number

Job Posting End Date

08/10/2025 , 11.59pm, (Melbourne Australia)