Assistant Account Executive

24 hours ago

Melbourne, Victoria, Australia Insurance House Full time $60,000 - $90,000 per year

At Network Insurance House (NIH), we take pride in being one of Australia's most trusted and successful broking brands. Guided by our core values, we are dedicated to achieving exceptional outcomes for both our clients and our people.

You'll be joining a team known for its strong culture, supportive environment, and great reputation in the industry. We offer genuine career growth, learning opportunities, and a workplace that values collaboration and celebrates success.

We're currently looking for an Assistant Account Executive to join our
Melbourne CBD
branch.

About The Role
As an integral member of our national team, the Assistant Account Executive provides high-quality administrative and client service support to our Account Managers.

This is a fast-paced, varied role where no two days are the same. You'll be assisting with:

  • Processing new business, renewals, amendments, endorsements, and certificates of currency.
  • Managing client enquiries and requests from brokers.
  • Following up with clients via phone and email.
  • Delivering outstanding service and ensuring a positive experience for all Insurance House clients and partners.

This position offers an excellent opportunity to learn the ins and outs of insurance broking while contributing to a supportive and professional team.

About You
You're highly organised with the ability to prioritise with ease. You're focused on achieving results, adept at handling various systems, and possess strong emotional intelligence. Your resilience and adaptability will be a key contributor to your success in this role.

To Succeed In This Role, You'll Bring

  • Strong administrative and organisational skills.
  • A proactive, team-focused attitude.
  • Excellent communication and interpersonal abilities.
  • The ability to manage multiple systems and a high volume of work.
  • A drive to learn and grow within the insurance industry.
  • Previous experience in insurance or Tier 2 qualifications will be highly regarded but not essential, training and support are provided.

About Us
Network Insurance House (NIH) is a proudly 100% Australian-owned Insurance Broker, backed by the strength of Steadfast Group Ltd, an ASX-100 company. We specialise in general Risk Management, Workers' Compensation, Claims Management and Specialty Industry Risks.

NIH was formed in 2025 through the strategic integration of Network Insurance Group (established 1995) and Insurance House (established 1983), creating a leading Australian risk advisor.

Combining the strengths and expertise of two established Steadfast subsidiaries, we deliver exceptional service and industry-leading risk advisory solutions to circa 60,000 valued clients, placing almost $1 billion in premiums on their behalf. As a trusted risk advisor we do more than policy placement, we strongly advocate for our clients, driving better outcomes when it matters most.

Today we employ over 400 people in 23 offices nationally all under Network Insurance House. Building upon a strong history of client-centric service and trusted relationships, we remain firmly committed to supporting businesses, communities and everyday Australians with quality insurance solutions.

If you're looking to build a career in insurance and want to work with a respected, forward-thinking organization. Apply now

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