Internal Account Manager

1 day ago

Melbourne, Victoria, Australia Six Degrees Executive Full time $90,000 - $120,000 per year

Company Overview:

Our client is a leading Australian logistics and shipping company, connecting businesses across Tasmania, Victoria and beyond. With a focus on reliability, safety and service, they play a critical role in moving goods efficiently through regional and metro markets. Backed by global expertise and local knowledge, they continue to expand their operations and support customers of all sizes with tailored supply chain solutions.

Role Overview:

We're seeking an Internal Account Manager to join the team, managing a diverse customer portfolio from the Melbourne office. This role focuses on small-to-medium business clients, balancing account management with new business development. You'll engage customers primarily over the phone, with opportunities for virtual and face-to-face meetings, ensuring growth, retention, and exceptional service.

Key Responsibilities:

  • Manage a portfolio of SME accounts, maintaining strong customer relationships
  • Deliver on revenue targets through account management and new business activity
  • Conduct cold calling and lead generation campaigns, qualifying opportunities
  • Negotiate trading terms, rates, and credit requests to ensure profitability
  • Onboard new customers, including system training and compliance requirements
  • Support customers with queries, reporting, and quarterly reviews
  • Maintain accurate customer data and sales activity in Salesforce CRM
  • Collaborate with other teams to provide seamless service
  • Attend trade shows and occasional interstate travel when required

Skills & Attributes:

  • Proven sales experience, ideally in account management or inside sales
  • Strong phone manner with the ability to engage and build rapport quickly
  • Comfortable balancing retention and new business development
  • Commercially astute, with confidence in negotiation and problem-solving
  • Highly organised with excellent attention to detail
  • Proficient in CRM systems, preferably Salesforce

Benefits & Perks:

  • Join a well-established Australian business with strong career pathways
  • Collaborative and supportive team culture
  • Exposure to a diverse customer base across regional and SME markets
  • Competitive salary package with incentives
  • Career pathway into field sales

How to Apply:

Click APPLY NOW or contact Oscar Wyer at for a confidential discussion.

Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.
Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.

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