Business Support Administrator

1 week ago

Brisbane, Queensland, Australia Workcover Queensland Full time $60,000 - $90,000 per year

Job no: 493852

Work type: Permanent - Full Time

Location: Brisbane CBD

Categories: Partnerships and Relationships Group - Inbound Contact Centre

At WorkCover Queensland our vision is to be the best worker's compensation insurer, to make a positive difference to people's lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.

Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you're someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover.

We're looking for a Business Support Administrator, to support key administrative tasks like provider payments and claims settlements while ensuring accuracy and efficiency. You will thrive on collaboration, building strong stakeholder relationships to deliver administrative support to enhance customer experiences.

You'll contribute to:

  • Keeping accurate records, ensuring compliance and easy access to information
  • Processing provider payments and claim settlements efficiently
  • Be the go-to contact for payment inquiries, resolving issues quickly
  • Work with the team to streamline processes and improve efficiency

A bit about you:

  • Detail-oriented with a strong focus on accuracy
  • A confident communicator who builds great relationships
  • Proactive in improving processes and finding efficiencies
  • Adaptable and thrives in a fast-paced, team-driven environment

A bit about us:

Working in a collaborative team environment within a supportive and engaged organisation, you'll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

How do I apply?

Please submit your resume and covering letter to Angela Moutsatsos, Talent Advisor with applications closing 10am Tuesday, 2nd September 2025.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

Please Note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation.

Advertised: 19 Aug :00 AM) E. Australia Standard Time

Applications close: 02 Sep :00 AM) E. Australia Standard Time

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